“I requested documents on line and them to be posted as well, it was rapidly sent on line so that’s good and now we are waiting for the written copies in the post .”
Hi Carolyn,
Thank you for your fantastic 5-star review! We’re delighted to hear that you found our online document request process quick and efficient. We appreciate your patience as you await the written copies in the post. Your feedback means a lot to us and helps us continually improve our service!
Warm regards,
Team Land Registry UK
“The details provided in the pdf are lacking in detail.
It does not show boundary responsibility, and the drawing in the PDF is tiny! It couldn’t be any more vague.
A complete waste of £60”
Hi Christine,
Thank you for your fantastic 5-star review! We’re delighted to hear that you found our service extremely easy to use and that your documents were delivered promptly. Your satisfaction means the world to us!
Warm regards,
Team Land Registry UK
Hi Patricia,
Thank you for your fantastic 5-star review! We're delighted to hear that you found our service quick, straightforward, and efficient. Your kind words motivate us to continue providing excellent support!
Warm regards,
Team Land Registry UK
“Despite me trying to only buy the written entry it conspired to charge me for the map as well by asking more than once in a confusing way. I didn't seem to get the map anyway, so complete rip off.
Beyond that the cost is excessive for a fully automated data base search. This is more than it costs to have a will stored by the records office! It needs to be privatized with competition.”
Hi Javed,
Thank you for your excellent 5-star review! We're delighted that you received your documents within minutes. Your kind words motivate us to continue providing such great service!
Warm regards,
Team Land Registry UK
I can confirm that your order 667373 was for the Title Register. The Title plan was not included in this order. If you would like, i can guide you on how to place an order for the Title Plan.
Title Register - £24.95
shows ownership of property or land, a description and restrictive covenants, if available. We recommend buying the Title Plan too which gives a visual indication of the registered land.
Title Plan - £24.95
visual representation of the property or land in a registered title. We recommend buying the Title Register as well, which describes the plan.
Conveyancing Pack - £44.95
the pack contains all available; Lease Deeds, Transfer Deeds, Conveyancing Deeds and Charges available, which are filed against the selected property or land. Please add in the comments below if you require a specific document.
Hi there,
Thank you for your fantastic 5-star review! We're thrilled to know that you found our service prompt. Your feedback means so much to us and encourages our team to continue delivering efficient service!
Best wishes,
Team Land Registry UK
“26/08/25 16:69 ordered Conveyancing pack by Fasttrack
26/08/25 16:41 rec'd email saying doc is not avaible for download, will be posted within 10 working days, I clicked link and supplied postal address
03/09/25 07:30 I sent email to say Conveyancing pack not arrived
04/09/25 11:05 I rec'd emal saying docs to be posted and asking for my postal address
04/09/25 11:58 I replied with my postal address, even though I had already supplied this in your link on 2 previous emails 9 days previous
15/09/25 07:01 I sent another email to say I still hadn't rec'd docs
15/09/25 I rec'd your email saying checking with office to see when sent
22/09/25 rec'd your email saying docs sent by post today
Does this look like good service - 27 days later and I still don't have my docs.
There has been no apology or explanation as to why it has took so long to post my documents.”
Hi Justine,
We're really sorry to hear about the delays you've experienced with your conveyancing pack. We understand how frustrating it can be not to receive important documents on time,we've issued you a refund for the fast track service, as this wasn't met. We will definitely take your feedback on board to improve our service moving forward.
Please feel free to reach out again if you have any further concerns.
Warm regards,
Team Land Registry UK
Hi Janey,
Thank you for your wonderful 5-star review! We're thrilled to hear that you found our service fast and efficient. Your positive feedback truly inspires us to keep delivering top-notch service!
Warm wishes,
Team Land Registry UK
Hi Jane,
Thank you so much for your amazing 5-star review! We're pleased to hear that you received your information quickly. Your feedback is invaluable to us and encourages us to keep delivering speedy service!
Best wishes,
Team Land Registry UK
Hi Bodil,
Thank you for your fantastic 5-star review! We're delighted to hear that you received your copy of the deeds so quickly. Your feedback truly motivates us to keep providing efficient service!
Warm wishes,
Team Land Registry UK
Hi Stephen,
Thank you for your wonderful 5-star review! We're glad to hear that you found our service very easy to use, even if it comes at a slightly higher cost. Your feedback helps us to continually improve and serve our customers better!
Best wishes,
Team Land Registry UK
Hi Paul,
Thank you for your fantastic 5-star review! We're delighted to hear that you found our service very quick. Your feedback motivates us to continue offering efficient solutions!
Warm regards,
Team Land Registry UK
Hi Peter,
Thank you for your fantastic 5-star review! We're delighted to hear that you found our platform easy to navigate and use. Your feedback truly supports our mission to deliver a user-friendly experience!
Best regards,
Team Land Registry UK
Hi Wesley,
Thank you for your wonderful 5-star review! We're thrilled to hear that you found our service quick and accurate. Your feedback means a lot to us and inspires us to keep delivering top-notch service!
Best wishes,
Team Land Registry UK
“Hi paid over £50 to get the register showing only 1 document on file - my mortgage document which I obviously knew about! Subsequently, I have been advised that there was a charging order on the property which was the purpose of paying for the check in the first place. It appears to have been a complete waste of money to get this report. Very dissapointed customer.”
Hi there,
Thank you for your fantastic 5-star review! We're so pleased to hear that you found our service very quick and reliable. Your feedback is greatly appreciated and motivates us to keep up the great work!
Best wishes,
Team Land Registry UK