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LaserShip Reviews

1.2 Rating 636 Reviews
3 %
of reviewers recommend LaserShip

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Terrible,
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Posted 5 years ago
I ordered a few things through Amazon’s third-party stores. Lasership made the delivery. The package was marked “delivered” on 4/14, but never reached me. Our doormen are very reliable and always keep our packages in the mailroom. If it was delivered, I will sure get it. Lasership did not deliver the package, and told me to contact the seller. The company is not trustworthy!
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Posted 5 years ago
Package was “delivered” to outside of my apt building by a gate without informing me it was there... and surprise, it was stolen. My husband and I like to call LaserShip, “LazyShip” because their drivers cannot be bothered to ring the doorbell when dropping a package, even though the delivery instructions explicitly plead for them to do so because the package WILL get stolen if left unattended. But, why should they be bothered... 100$ worth of product lost to the incompetence of Lazyship. Thank guys! 2 thumbs up for service.
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Posted 5 years ago
They do not deliver packages. They say they do, but customer never get them. You have to call customer service, wait 2 or more days for an investigation, and wait even longer for packages to reship. I am extremely furious with this company, this has happened multiple times shipping from them through Amazon.
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Posted 5 years ago
LaserShip is a third rate shipping company. One star is too good. I started a subscription with Hello Fresh. The tracking said loaded onto vehicle at 9:22 am and out for delivery. Then at 1:47 pm it said loaded onto vehicle and out for delivery. I called Lasership, and their response was, oh, it probably had to be given to another driver because the car probably broke down. She was quick with this answer, so I assume this is a regular problem. The I asked about when it would arrive, because it is a food order. She said, well it is packed on ice, so the delivery window is until 9:30 at night. I said this is past my bedtime, so I need to wait up. She said you don't need to wait it is one ice. I said someone is going to steal it off my porch if I don't wait, and I assume you won't be responsible for that, and she said that is correct. I called Hello Fresh, and they said they contract for delivery windows until 8:00pm. Sheesh, this is pretty ridiculous.
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Posted 5 years ago
How is this place still in business? I refuse to shop anywhere that uses this company anymore! Filed a complaint and they refuse to respond! What a joke!
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Posted 5 years ago
Lasership Tracking said that driver was unable to deliver due to no access but I’ve been watching for him all day and he never even came around and I had the porch light on, there was no attempt to deliver the package at all, this is the 2nd time that I have not received my delivery from your company, part of my order was shipped through Fedex and it was delivered today with no issues, I don’t understand why your driver is having problems when no one else’ is? And again today my order tracking said that today’s order was delivered, but it was never delivered to my address, this is the worst shipping company I’ve ever seen, Walmart please do not use this shipping company any more!!
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Posted 5 years ago
So bad that their driver literally couldn’t find the front door of our building. Um...ever heard of a GPS or Google Maps?
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Posted 5 years ago
Im in an apartment. They threw package outside at building door. They did not bring it to my door.
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Posted 5 years ago
If I could give them a zero I would. Their drivers are basically thieves because they can get away with it. They know the merchant will be on the hook for the merchandise they take. They sent me a text alert that my package was left at my front door. I just happened to be home right then. I go to the door no package. I called their customer service and it was like someone answered their house phone very unprofessional very unconcerned and didn’t offer a solution. I called the merchant and told them I won't order from them again if they are going to use this delivery service
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Posted 5 years ago
TERRIBLE COMPANY THAT SHOULD NOT BE IN BUSINESS! YOUR PACKAGE SITS IN THEIR FACILITY FOR DAYS. THEN THEY CLAIM IT WAS DELIVERED BUT IT WAS NOT! CROOKS! HUNDREDS OF SIMILAR COMPLAINTS ON OTHER WEBSITES. REPORTED TO THE BBB WITH MANY SIMILAR COMPLAINTS. LASERSHIP SHOULD BE CHANGED TO "LOSERSHIP" AND SHUT DOWN!
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Posted 6 years ago
This company should be SHUT DOWN IMMEDIATELY. First of all I paid for expedited shipping. Package was held at a location for 2 days. I got my refund from the company for the shipping. Before going to work I checked the tracking and I couldn't believe it said at my front door at 12:41AM.... I'm BAFFLED... Like who loads a truck at 12:39 AM, out for delivery at 12:40 AM and delivered at 12:41AM. I ordered Jeserys not drugs. I'm so confused as to WHY ARE THEY DELIVERING PACKAGES AT MIDNIGHT
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Posted 6 years ago
Tom Mara of LaserShip, Inc. cultivates an innocent persona. It's as if he is playing a character in a play, with very thoughtful displays of his personality. He completely puts on the especially innocent, wouldn't hurt a fly, shy or sweet act, which is easy to believe. You shouldn't take your first impression of him or any of them at face value. If you don't know a person well, they can mislead you into thinking they are innocent or sweet. The only real way to know a sociopath's true personality is by getting to know them well. But if you listen to your intuition, you may get the feeling that their persona is just too simple to be real. Non-sociopaths are genuine people and not a perfect picture of a simplified personality. Being a fradulent and posing as a good guy is something he spends countless hours trying to hone. Narcissists can be difficult to spot, especially if they are older and more sophisticated in their tactics. Over time, they learn how to optimally or try to manipulate their victims, and get by with their schemes without anyone questioning them. What makes it even more confusing is that they don't all act the same way. But there are actually three distinct types of narcissists who act very differently on the outside. One of the toughest sub-types to spot is the covert narcissist, because they blend into the background much of the time. They aren't a cliché of a grandiose, self-obsessed, "look at me" narcissist, Greenberg said. Instead, they are quietly cruel and behave in a much more passive-aggressive way. WARNING: PLEASE BEWARE OF Predatory, philandering, sick men there, including but not limited to, effeminate Tom Mara who feign victim when they're exposed, outed or confronted. I would just like to warn anyone looking for a position with this Company. Most of the people there are unskilled labor just trying to make ends meet. It's very diverse, which is a good thing, but then you realize, people are stuck there, with little to no education. LaserShip counts on this ignorance or lack of the ability to see that anyone has the ability to go somewhere where they can prosper and thrive. I would say this isn't a company for anyone with any integrity. It's especially not fit for females. Predators to the Nth degree. All in management, sales especially. Remember Uber, in the news recently? You NOW have an idea of what LaserShip is like. A bunch of dim-witted, philandering, Neanderthals who haven't realized that growing up and not cheating on your wives is not that bad. Beware of all of them, who pretend that they're family men and the ones who, especially project that they're so virtuous -- that projection is the red flag. They really wear who they are on the sleeves, so just watch and listen, but only if you have to work there; otherwise please stay away.
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Posted 6 years ago
Tom Mara of LaserShip, Inc. cultivates an innocent persona. It's as if he is playing a character in a play, with very thoughtful displays of his personality. He completely puts on the especially innocent, wouldn't hurt a fly, shy or sweet act, which is easy to believe. You shouldn't take your first impression of him or any of them at face value. If you don't know a person well, they can mislead you into thinking they are innocent or sweet. The only real way to know a sociopath's true personality is by getting to know them well. But if you listen to your intuition, you may get the feeling that their persona is just too simple to be real. Non-sociopaths are genuine people and not a perfect picture of a simplified personality. Being a fradulent and posing as a good guy is something he spends countless hours trying to hone. Narcissists can be difficult to spot, especially if they are older and more sophisticated in their tactics. Over time, they learn how to optimally or try to manipulate their victims, and get by with their schemes without anyone questioning them. What makes it even more confusing is that they don't all act the same way. But there are actually three distinct types of narcissists who act very differently on the outside. One of the toughest sub-types to spot is the covert narcissist, because they blend into the background much of the time. They aren't a cliché of a grandiose, self-obsessed, "look at me" narcissist, Greenberg said. Instead, they are quietly cruel and behave in a much more passive-aggressive way. WARNING: PLEASE BEWARE OF Predatory, philandering, sick men there, including but not limited to, effeminate Tom Mara who feign victim when they're exposed, outed or confronted. I would just like to warn anyone looking for a position with this Company. Most of the people there are unskilled labor just trying to make ends meet. It's very diverse, which is a good thing, but then you realize, people are stuck there, with little to no education. LaserShip counts on this ignorance or lack of the ability to see that anyone has the ability to go somewhere where they can prosper and thrive. I would say this isn't a company for anyone with any integrity. It's especially not fit for females. Predators to the Nth degree. All in management, sales especially. Remember Uber, in the news recently? You NOW have an idea of what LaserShip is like. A bunch of dim-witted, philandering, Neanderthals who haven't realized that growing up and not cheating on your wives is not that bad. Beware of all of them, who pretend that they're family men and the ones who, especially project that they're so virtuous -- that projection is the red flag. They really wear who they are on the sleeves, so just watch and listen, but only if you have to work there; otherwise please stay away.
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Posted 6 years ago
The worst shipping company you can work with, completely lied about attempted delivery (I’ve been home waiting on this Amazon package, supposed to have been Prime one-day delivery); after I get notified while home the attempt was made I call LaserShip, 38 minutes on hold and I get a customer service rep who probably works from home, because he sounded like he either just woke up or was screamed at by previous customers over this company’s terrible shipping experiences that he right away dismissed my call as soon as I said “Amazon” and transferred my call to Amazon customer service; it was a dedicated CS line specifically for this company because I can tell they pass calls to a dedicated DID because they have so many problems. I will get a full refund but worse I never got the items I ordered and I was expecting them all day. This isn’t the first time this company had done this, this is the same company that left an item on the corner of the street; very unprofessional and I feel bad for anyone dealing with these people; I NEVER write reviews but this is just infuriating and I hope Amazon stops using them because every time now I see the carrier is LaserShip on my orders I know there’s going to be a problem. Nothing beats USPS/FedEx and UPS.. LaserShip you are a joke; avoid this company. This is an honest review, for a dishonest carrier.
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Posted 6 years ago
LaserShip, on several occasions, has incorrectly marked my package as delivered. Most of the time I never actually see the original package, but luckily the shipper sends a replacement package free of charge or issues a refund. One time a driver thankfully delivered my original package AND my replacement package right after I filed a complaint that both had been marked as delivered, but in fact I had never received them. The driver indicated that both of the packages had been delivered to the wrong address despite the correct address being on the package. LaserShip, PLEASE do a better job of hiring and training drivers in my area. I have had so many packages that were handled by your company that never made it into my possession. I wish I had the option to select any other courier service except for LaserShip because of the quality of your service.
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Posted 6 years ago
LaserShip is rated 1.2 based on 636 reviews