Led-torch.co.uk Reviews

Name: Led-torch.co.uk
Address: 25, Lansdown Estate, Cheltenham
Rating: 4.76

4.8 Rating 1,168 Reviews

94 %

of reviewers recommend Led-torch.co.uk

4.8

Based on 1,168 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

+44 (0)344 5678 365

Email:

customerservice@outdoor365.co.uk

Location:

25, Lansdown Estate
Cheltenham
GL51 8PL

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Led-torch.co.uk 5 star review on 3rd November 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent torch and very good value.”

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Posted 8 years ago

“Ordered a torch with personalised engraving. Couldn't believe how quickly it came.”

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Posted 8 years ago

“very fast efficient service”

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Posted 8 years ago

“Excellent service all round”

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Posted 8 years ago

“Excellent service brought two torches both excellent products.Using them for my LightPainting photography.See results at neilhbartonphotography.com”

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Posted 8 years ago

“Outstanding customer service and super speedy delivery. Item arrived and exceeded my expectations. Craftsmanship is first class.”

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Posted 8 years ago

“I'm pleased with the torch - the quality of light is excellent. The battery design is clever in that the rechargeable battery slots into a standard battery compartment which can otherwise hold 3 x AAA batteries so one has lots of choice. The rechargeable battery can also be recharged while in the torch using the USB cable. The USB cable also makes it very flexible for travel. The iSEO5 isadvertised as a torch to "meet the needs of professionals in the most challenging of workplace and industrial environments". It seems very similar in construction to a standard SEO3 but time will tell as to it's durability. I'm visually impaired in that I have no low light vision so I use it a lot. The closing clip on my SEO3 broke after 4 months and Customer Support were very helpful in sending out a replacement. The battery is advertised as lasting 5 hours on full power. The first battery lasted 2.5 hours from full charge. I contacted Customer Support who instantly sent out a replacement. On the first two full charges, this replacement lasted 4 hours and 15 minutes and 4 hours and 10 minutes. Customer Support tell me that the batteries are +/- 15% and are subject to operating conditions etc. etc. etc.. 4 hours 15 minutes just scrapes in at 85% of what was promised and that was the first charge so I'm not particularly impressed nor hopeful for the longevity. Also, it took 2 weeks from being dispatched from the UK to arrive in the Republic of Ireland. I'd happily rate the torch as "Very Good", the battery as "Average", maybe "Poor", depending on how it lasts, customer support as "Very Good" and the jury is out on durability.”

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Posted 8 years ago

“Had an issue with non-delivery, but Sophie in Customer Services efficiently sorted out the problem.”

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Posted 8 years ago

“Superb service and absolutely brilliant torch, I have had the previous model for many years and this new torch is just amazing, bright, compact and totally brilliant”

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Posted 8 years ago

“Fantastic quality, amazing item, fast and friendly service. Definitely use again and recommend”

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Posted 8 years ago

“I've order my charger on Tuesday, by Friday it was in my letter box. Fantastic service....”

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Posted 8 years ago

“I've order my charger on Tuesday, by Friday it was in my letter box. Fantastic service.... Thank You”

Led-torch.co.uk 5 star review on 24th March 2017

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Posted 8 years ago

“Got this email before I got the product delivered...mmmmm.........Product not as good as I had hoped....There are more powerful head lights around. Disappointed, especially paying so much money for it. Shan't be buying another one nor recommending to my Fishing friends....”

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Posted 8 years ago

“I've bought a few LedLenser torches now, the store usually has good stock and next day service. the free gift offers are also gratefully received. These are the best quality torches you can buy and are worth the extra!”

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Posted 8 years ago

“Been sent an email to ask me to review Led Lenser... So happy to do it. The request is rather premature as I have not, as yet, received my item. I've given an average rating as I don't know if the torch is any good or not yet as it's not arrived. I'd suggest these requests might be made once the item/items people order have arrived. So my experience so far: Irritating.”

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Posted 8 years ago

“Good advice from Matt on the phone, although slightly annoying they have an 0844 number (01242 698987 is the better number to use). I needed advice and Matt was honest and well informed and when he didn't know one thing he checked and came back to me. Ordered my torches without paying the one day delivery premium, but the torches arrived at 9 am the next day. Both torches and the two free gifts were extremely good products and am very impressed.”

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Posted 8 years ago

“Service from Ledlenser is very efficient and completely meets expectations - order dispatched within a few hours and received in good time the following day. Items are always of the highest quality and defect free. I would recommend the engraving service which allows for team member identification and aids item security. Ledlenser torches and head-torches are really going from strength to strength.”

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Posted 8 years ago

“Excellent in every way. Superbly fast delivery and clear communications from seller 5*****”

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Posted 8 years ago

“Absolutely amazing customer service. I ordered a torch and unfortunately it was outbid stock. Jack Mathews contacted me straight away to let me know and offered an alternative at no extra cost. Overall a very pleasant experience. Thanks Craig”

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Posted 8 years ago

“Very good”

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Posted 8 years ago

Led-torch.co.uk is rated 4.8 based on 1,168 reviews