“I would agree with other reviews that the extension and refurbishment over the past 2 years has resulted in a chaotic airport. In departures there are insufficient seats and too many bars and eating places. For arrivals it is dire. You have to walk from the plane and into long breeze-block corridors with whitewashed walls, often queuing for a long time for passport control. Yesterday (4/9/2026) we were queuing for over 1 hour with no staff to give information or help for families with young children or elderly. Even when arriving at the desks there were no airport staff at all to guide passengers to available desks. I can't say that the management was bad as there was absolutely no management at all. The final insult is that on leaving you pass through more corridors and then outside. Anyone waiting to meet passengers has to wait in the open air with no information as to how long the wait will be. It was exactly yhe same one year ago and we had expected something better by now. Airport management is totally non-existant. Yorkshire deserves better.”
“We both struggle to walk, we got off the plane by a tunnel, then we traveled along a corridor, then we descended steps
onto the floor, we then walked and climbed a ramp back into the building, my wife then wanted a toilet the mens was open but the ladies wasnt. We then walked to the luggage area, from there we walked to the taxi rank. What a farce, roll on the opening of doncaster far far better.”
“This airport needs a serious rethink. Overcrowded. Can't even imagine if there was an emergency. Took one hour 15 minutes to get through passport control, ridiculous queues as soon as you enter the building....and onto a transfer bus. 1.5 hour wait for a taxi so took a bus. Awful far too infrequent stops everywhere takes 45 minutes to go 7 miles to the train station. So over two hours to get to 7 miles train station....I would rather pay double for a more frequent direct shuttle to the station. I can get through Charles de Gaulle in Paris more quickly. Awful experience. Newcastle does not have enough flights from France.”
“Long queues for security even at fast track. Was flying business class, Yorkshire lounge closed without any announcement on the website or anything. No alternative lounge (it’s too busy in there, we can’t let you in). Only seating available was near gates 9 and 10, where it was freezing cold. Lousy airport, would definitely try to fly into another one next time I have to visit Yorkshire.”
“Bit of advice. Drop your passengers off on the little road at the of the bottom of the car park, do not enter the drop off zone as you will be ripped off £7 for been there seconds.”
“Returned from Dalaman Turkey at 2.25am in the morning. After being kept on the transfer bus from the plane for over 15 mins, and then queueing to go through security. Collecting luggage was a complete farce. We waited approx 1 hr to get our suitcases, and a plane that landed after ours had their luggage before ours. Didnt leave the airport till after 4am which is 1.5hrs after landing. Totally unacceptable and no comms from Leeds Bradford airport staff”
“Only 2 stars as my spare watch was removed from within my handbag during the scanning process. I have been in contact with the lost property since my return from holiday but no joy. It appears to have vanished. Warning to be especially careful when losing sight of your hand luggage during security checks.”
“ridiculously boiling hot why dont you sort the air conditioning out im very surprised you did not have people fainted on the floor, you have not had air conditioning for at least 3 yrs to my knowledge WHY it cost enough for customers so treat people with respect as they deserve clean your act up and lower your bar prices, take a leaf out of East Midlands there the best. will not be coming to your airport again disgusting in every way should be ashamed to call yourself a airport”
“Just flown from Leeds Bradford airport this morning. It was extremely dirty. Floors were filthy. My husband put his bag on the floor and the dirt from the floor on the bag was terrible. The toilets were adequate. Went into 2 bars. No coffees available in one bar only alcohol as machine had broken. Went to another eating area we could not have any toast as the toaster was broken. Staff in both bar areas were extremely grumpy never seen anything like it. You need a new facilities management team to sort this out urgently”
“Queue for security 2 hours +. Hardly any visible staff. Sweltering on hottest day of year and no air con, refusing to fix apparently.
Water £2.20 and no water points
Utter chaos and dirty”
“Checking in luggage excellent, going through security arduous, time consuming and frustrating. No consideration given to families with young children or babies, result not enough time for a meal before boarding. We did try, but one person dispensing drinks and taking meal orders, pathetic!”
