“Only 2 stars as my spare watch was removed from within my handbag during the scanning process. I have been in contact with the lost property since my return from holiday but no joy. It appears to have vanished. Warning to be especially careful when losing sight of your hand luggage during security checks.”
“ridiculously boiling hot why dont you sort the air conditioning out im very surprised you did not have people fainted on the floor, you have not had air conditioning for at least 3 yrs to my knowledge WHY it cost enough for customers so treat people with respect as they deserve clean your act up and lower your bar prices, take a leaf out of East Midlands there the best. will not be coming to your airport again disgusting in every way should be ashamed to call yourself a airport”
“Just flown from Leeds Bradford airport this morning. It was extremely dirty. Floors were filthy. My husband put his bag on the floor and the dirt from the floor on the bag was terrible. The toilets were adequate. Went into 2 bars. No coffees available in one bar only alcohol as machine had broken. Went to another eating area we could not have any toast as the toaster was broken. Staff in both bar areas were extremely grumpy never seen anything like it. You need a new facilities management team to sort this out urgently”
“Queue for security 2 hours +. Hardly any visible staff. Sweltering on hottest day of year and no air con, refusing to fix apparently.
Water £2.20 and no water points
Utter chaos and dirty”
“Checking in luggage excellent, going through security arduous, time consuming and frustrating. No consideration given to families with young children or babies, result not enough time for a meal before boarding. We did try, but one person dispensing drinks and taking meal orders, pathetic!”
