Leeds Bradford Airport Reviews

Name: Leeds Bradford Airport
Rating: 1.40

1.4 Rating 112 Reviews

6 %

of reviewers recommend Leeds Bradford Airport

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1.4

Based on 112 reviews

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Arrived back from Kos at2am .Passport control OK BUT the new baggage reclaim area is a shambles .The exit corridors are very narrow within the building and once outside there is what appears to be a temporary .poorly lit ramp which doubles back on itself and for anyone who has walking issues a nightmare .I can't believe that is going to persist .No improvement on the previous system..certainly not in terms of exit once the bags have been collected . Disappointing .”

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Posted 4 days ago

“Rubbish smelly rip off”

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Posted 1 month ago

“Shocking airport just doesn’t function at all”

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Posted 1 month ago

“We arrived back at 3am and had to wait to depart the plane as the two buses working were servicing other arrivals. The queue then for passport control was the longest I have ever seen and took an hour to get through as there are only four passport control stations. Leeds Bradford Airport bills itself as an international airport.Its a complete shambles! Such a shame as Jet2 are a good company and it reflects badly on them.”

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Posted 1 month ago

“On our return from Morocco on 5 June 2025 we were put onto coaches and driven to the airport entrance. As the coach got to the entrance (which did not stop as near to the entrance as it could have) it absolutely poured down. Two female airport attendants told everyone to get off. Several did so to find the doors to the entrance hadn’t even been opened so had to stand in the pouring rain. I said I wasn’t getting off as I would get soaked when one of the attendants quite aggressively told me to get off. This is the second bad experience I have had at this airport. I don’t know who is in charge but it needs to look at the disgusting service it offers. You only have to look at its rating to see that it is not fit for purpose.”

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Posted 1 month ago

“Absolutely shocking, kept waiting on the runway whilst other airlines given priority. When finally bused less than 100m to arrivals lounge made queue again outside. When inside no working escalator so people with cases, children etc having to struggle up stairs.”

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Posted 1 month ago

“On arriving back on 27March, 2025 at Arrivals Number 5 escalator up `not operational` `closed for safety reasons`!!! & there is no lift Why ? it was the same when we arrived back the last time. If its broken fix it!! You want to promote Leeds Bradford - then you need to improve. Roll on the opening of Doncaster.”

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Posted 3 months ago

“Absolute shambles of an airport run by jobsworth clowns. DONT FLY FROM HERE if you want a smooth transit.”

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Posted 3 months ago

“Awful airport. Queuing for ages. Badly organised and grubby. Needs modernising. Will not be using again.”

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Posted 7 months ago

“Shockingly bad, slow security, rude staff on departure Slow buses, long queues long exit time. Worst northern airport”

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Posted 8 months ago

“Dreadful airport. Queued for ages. Dirty out dated and rundown. I will not be using it in future.”

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Posted 8 months ago

“been a few years since flying from Here. Slow slow slow security, rude staff for no reason. Very run down airport , needs a deep clean throughout especially the toilets. Walks through to gates 9/10 are outside freezing cold and wet. Not a good experience. Dreading the return as that was always terrible so no doubt worse than previous years by the general look and running of the whole place”

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Posted 8 months ago

“Just had a very poor experience at leeds Bradford airport. Going through security i was spoke to disrespectfully by a staff member. There was a shortage of trays and i was struggling to fit everything into the one tray that was left. I asked the staff member if my tray was overloaded, stating it was the only tray left. I was rudely told to use my common sense and get another tray. I again pointed there were none, no apology received. Then preceded to gate 8 which was miles away from the lounge, iI was with my 80 year old mum, the walk way to the gate was slippy as it had been raining and the roof was leaking. Not good when travelling with an elderly relative. Not a great start to my holiday.”

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Posted 9 months ago

“Filthy toilets. Drop off parking disgraceful price . A right rip off. Short of space in terminal. Prices of food in terminal excess”

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Posted 9 months ago

“Just been through security here and the staff were a disgrace!!. I have carry on luggage only and was told my case needed to be scanned which was fine. I was then advised that it needed to be opened but I shouldn’t touch it. It has a. Integral combination lock! I opened it and then a group of staff huddled round, completely ignored me and started talking and arguing ! together in a foreign language. Eventually one male informed me he was looking for a bottle, another male told him it was in my toiletry bag which was easily visible but he ignored that and insisted that I unzip the other side of the case which contained my clothes (including underwear). He then rummaged around in those items at which point the other male took hold of my toiletry bag and removed a bottle of shampoo which he threw on a table behind him. I asked what was happening and he shouted “you can’t take that”. The two males then argued again about the male questioning whatever it was that the other had initially said to him. I asked them to stop arguing and was told that it was nothing to do with me!… rudeness off the scale, and at a particularly quiet time in security so no one was under any pressure they. I fully accept my error in packing a large shampoo bottle in hand luggage, I usually take hold luggage and had overlooked this, however the staff were unprofessional with a dreadful attitude”

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Posted 9 months ago

“This small over subscribed airport needs relocation. It's dirty not enough seating, however I would give the staff 5 stars as they do try there best in difficult circumstances.”

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Posted 9 months ago

“Absolutely rubbish a car park service. Shame !”

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Posted 10 months ago

“Extremely dirty airport! Sticky toilet doors , no paper in cubicle. Rubbish everywhere. Shame !!!”

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Posted 10 months ago

“Severe lack of seating, overpriced food, tables in eating areas not cleared or cleaned. Certainly the worst airport in these respects in UK. Staff very helpful,.”

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Posted 10 months ago

“Mid stay Carpark was too far from main entrance to be considered walkable as advertised and no bus at all. Uphill, difficult even with only hand luggage especially in the rain. Inside was dirty, disorganised. Signage not clear. Access roads are poor. Not a pleasant experience. Would not use again.”

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Posted 11 months ago

Leeds Bradford Airport is rated 1.4 based on 112 reviews