Leekes Reviews

Name: Leekes
Rating: 3.79

3.8 Rating 296 Reviews

70 %

of reviewers recommend Leekes

Company Reviews

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Metrics

3.8

Based on 296 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Over A Month
On-time Delivery	Greater than 61%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Over A Week

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Phone:

0333 2224140

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We were very pleased with the service given to us by a gentleman called Elliot. We found him to be very pleasant and helpful and very knowledgeable about the products he is selling.”

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Posted 6 years ago

“Ordered lounge furniture at Llantrisant today 15.10 17, the salesperson was Shelley. She was very pleasant, helpful down to earth and not pushy.”

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Posted 6 years ago

“Leighton was great”

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Posted 6 years ago

“The sales floor representative Elliot took time and a genuine interest in my purchase of furniture. Blaine snuggle chair sofa and footstool. Very helpful .”

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Posted 6 years ago

“Really helpful service from Elliot helping us buy a couple of sofas. No pushy sales just really informative help. Good job!”

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Posted 6 years ago

“They have a good range and variety of items for anywhere in the home. The items are always very good quality, the store in Llantrisant is pleasant and well laid out, making it a pleasure to browse. I wanted help choosing the right colours and designs for some curtains. I was offered the services of an interior design consultant (Bev Berry) who came to my home and helped me design not only my curtains but advised on the best type and colour of carpet to pick and even helped with choosing the right colours for my walls. She was invaluable in preventing me making costly mistakes in choosing wrong colours and designs (something I have done only too often!). I would definitely ask for her design help again.”

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Posted 6 years ago

“Visited Llantrisant on Friday 6th October looking for a new mattress. Amy offered help and walked us around the very wide and bewildering choice available, listening to what we wanted and focusing us on the ones closest to what we needed. There was no selling pressure and Amy was very friendly, helping us to narrow down the choice and make sure we were happy. We left believing we had made the right choice, got a good deal and thoroughly enjoyed the experience. Many thanks to Amy for giving so much help.”

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Posted 6 years ago

“Visited Llantrisant on Thursday 5 Oct. Shelley was most helpful in a non-pushy way. Her cheery manner sent us on our way v happy customers. Hope the staff are appreciated by management.”

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Posted 6 years ago

“Well stocked”

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Posted 6 years ago

“Karen Thomas was excellent in helping us pick out our new furniture. Many thanks”

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Posted 6 years ago

“Very friendly store. Elliot was most helpful.”

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Posted 6 years ago

“I met with Shelly in the beds and bedroom furniture department. She was very pleasant, easy to talk with and had plenty of time to help me work through what I really wanted. She did not try to 'push me' at all and this approach was beneficial to her and the store. I felt very comfortable with Shelly and I am now waiting on my new goods to arrive. Thanks Shelly - a credit to Leekes!”

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Posted 6 years ago

“Dealt with Michelle at llantrisant branch and ordered furniture. She was very friendly informative and professional. She knew a lot about the product I was purchasing and made suggestions but notnoushy as some other assistants in various stores can be. Very pleased and will shop there again.”

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Posted 6 years ago

“popped in today at Llantrisant looking for a dining table was greeted with a big smile and hello off Michelle who told us if we need any help to give her a shout. After find what we wanted we went back to see Michelle who was very helpful and with no fuss gave us the paperwork we needed to pay at the till. most people like to complain about customer service if most stores had staff like Michelle there would be very few complaints please pass on our thanks to her. Wayne Edwards.”

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Posted 6 years ago

“Whilst looking at carpets in Llantrisant Leekes I spoke with a lady named Joyce, who advised me as I was looking to renew carpets and furniture throughout my home, I should consider making an appointment with Interior Designer, Bev Berry. A big thanks Joyce as having followed your advise I met up with Bev and I really appreciated all the help and advise Bev has been able to offer me. Bev you have been amazingly supportive and you are a credit to Leekes with all the help and advice and liaison with other departments. I have now placed my orders and found all the staff very helpful without being pushy. Karl in Furniture department dealt with all my questions and I felt supported when making my choices but in no way ever rushed into making a decision. He certainly was very helpful and nothing was too much trouble. Leekes Management I hope you appreciate the service your employees give day in day out to us customers. I hope when I take delivery of the goods in due course that I will find the service as good and will write another review once the orders are complete”

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Posted 6 years ago

“Great service from Elliot in the furniture department”

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Posted 6 years ago

“Michelle who served us was knowledgeable warm and very helpful”

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Posted 6 years ago

“very happy with our purchases from leekes. all the staff we dealt with were helpful, special thanks to bev berry who's attention to detail is exceptional, thanks bev for your help and patience, you are an asset to leekes.”

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Posted 6 years ago

“""I was looking for a new suite for my living room, Karen Thomas was extremely helpful, very knowledgeable and friendly. I bought new furniture there and then, which I am very happy about and look forward to receiving delivery in few weeks time. Thank you Karen for being so efficient.”

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Posted 6 years ago

“""Good customer service with no heavy sell”

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Posted 6 years ago

Leekes is rated 3.8 based on 296 reviews