Legend Footwear Reviews

Name: Legend Footwear
Address: Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom, London
Rating: 4.91

4.9 Rating 6,769 Reviews

98 %

of reviewers recommend Legend Footwear

4.9

Based on 6,769 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Refunds Process	Very Easy
Returns Process	Easy

Visit Website

Phone:

0207 383 5838

Email:

sales@legendfootwear.co.uk

Location:

Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom,
Legend Footwear, Unit 10B, Lyon Way, London, UB6 0BN, United Kingdom
London
UB6 0BN

Write Your review

Tell us how Legend Footwear made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Legend Footwear 5 star review on 28th June 2025

Ananda Gurung

Legend Footwear 5 star review on 26th June 2025

Gizela Sipiora

Legend Footwear 5 star review on 14th June 2025

Margaret JOHN

149

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Altogether fine - will be happy to order from them in the future.”

Helpful Report

Posted 3 years ago

“Fantastic service from start to finish. Delivered next day! Boots are gorgeous 😍”

Helpful Report

Posted 3 years ago

“My husband has been looking for these shoes for ages and was so pleased to find that you stocked them. They arrived quickly and are in use already, easy to put on and take off, comfortable and ideal for up and down the garden. Thank you”

Helpful Report

Posted 3 years ago

“I had never heard of legend footwear when I was looking for some uggs for my daughter so I checked them out on trust pilot and I’m glad I did the service was excellent price was great and my daughter was made up. Thanks”

Helpful Report

Posted 3 years ago

“Very quick service”

Helpful Report

Posted 3 years ago

“Great product, bought Doc Martens, my first pair and so so glad I bought with Legend. Their comms are excellent, I had to return the first pair as they were too big but ordered again the size down. Returns were so easy, although I had to find a post office to print the prepaid label.”

Legend Footwear 5 star review on 31st January 2023

Helpful Report

Posted 3 years ago

“fast efficient service”

Helpful Report

Posted 3 years ago

“The shoes I bought were a great price and I received them within a few days. Excellent service.”

Helpful Report

Posted 3 years ago

“Very good quality I have purchased this brand of boots before, the best quality I have ever found.”

Helpful Report

Posted 3 years ago

“Great looking shoe , but just a weeny bit slack at heel . Think I can fix it”

Helpful Report

Posted 3 years ago

“I was impressed with quick delivery I was informed when my shoes would be delivered. Unfortunately the right shoe was uncomfortable on my arthritic ankle. So I had to return the parcel. 2 days later I had an e-mail informing me of my refund. I would use this company again.”

Helpful Report

Posted 3 years ago

“Very quick delivery and well packaged. product just as advertised. Great first purchase of”

Helpful Report

Posted 3 years ago

“Great price & great service”

Helpful Report

Posted 3 years ago

“Easy to deal with. Quick delivery and the product was excellent.”

Helpful Report

Posted 3 years ago

“Do not buy from them !!! I purchased very expensive leather ankle boots that I would expect to last at least 2 years. The elastic on the side of one boot just came away and they said they will not replace or refund. Just keep quoting their 30day return policy !?! I am taking it further now as I am told I have 6 months for faulty items. Awful, awful service, avoid and buy your footwear with another retailer”

Helpful Report

Posted 3 years ago

Hi Karen, My apologies for the issues you are facing with your Pikolinos purchased 3 months back. This is, as mentioned previously, out of our 30-day return window. The warranty for these boots are not with Legend Footwear at all, Pikolinos prefer for customer's to reach out to them directly, as per their website which states 'Pikolinos agrees to evaluate all the possible quality defects in the production process. However, Pikolinos will proceed differently depending on the sale channel used (by the customer) to purchase the product.' You are saying this is not wear and tear, if not wear and tear then the next step would be to contact Pikolinos directly. My apologies for not being able to further assist with this request, it is something that is unfortunately in the hands of the Manufacturer as opposed to ourselves here. Best wishes, Legend Footwear

Posted 3 years ago

“I've ordered 3 pairs of shoes from this company online. One pair didn't fit, and the return process was completely straightforward. The other pairs were just right. Very happy to use and to recommend.”

Helpful Report

Posted 3 years ago

“Speedy service well packaged.”

Helpful Report

Posted 3 years ago

“Website is nice and easy to use. Goods arrived well packaged and I was kept up to date with delivery. Absolutely delighted and best price paid.”

Helpful Report

Posted 3 years ago

“Nice fitting comfortable shoes .Delivered quickly,and a real quality Product.”

Helpful Report

Posted 3 years ago

“Absolutely shocking service. Purchased a pair of barefoot shoes , only 4 months old, hardly worn with hole in seam. Requested a replacement and told this is wear and tear and outside 30 day refund policy!! These shoes are supposed to have 6 month warranty . Will be going to small claims court and will not be purchasing again from this company”

Helpful Report

Posted 3 years ago

Upon inspection of the images shared, it's clear that the damage is due to wear & tear. The footwear holds no manufacturing defect. However, we offer 30-day returns but only for unworn items in their original condition and packaging, which in this case is expired. It really makes us sad to know that our customer is unhappy with the resolution provided.

Posted 3 years ago

Legend Footwear is rated 4.9 based on 6,769 reviews