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Lego.com Reviews

2.9 Rating 60 Reviews
45 %
of reviewers recommend Lego.com
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Terrible service, ordered some parts in january, then in march they send me an email saying my order was cancelled. Ridiculus... just dont use it buy elsewhere.
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Posted 4 years ago
I purchased in-stock items. They created a mailing label but didn't actually ship anything after 15 days and still won't refund the money. Absolute garbage company.
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Posted 3 years ago
Very happy - Emily henry save me
Lego.com 1 star review on 29th April 2025
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Posted 2 months ago
This company started with high hopes but quickly turned into a financial nightmare when I realized I had been scammed out of a staggering $75k. Feeling utterly helpless and devastated, I turned to Mrs. Rose Hoover for assistance, and I couldn't have made a better decision.Mrs. Rose Hoover proved to be my guardian angel in the darkest of times. Their team exhibited unparalleled professionalism and expertise, guiding me through the intricate process of reclaiming my funds. Their relentless pursuit of justice and unwavering support gave me hope when I felt like all was lost reach out to them: Email: r o s e h o o v e r 9 0 @ g m a i l . c o m WhatsApp: +1 ( 3 0 1 ) 4 0 9 2 7 5 3 …. Kindly reach out to the following details in recovering your lost funds if you are a victim of scam.
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Posted 2 months ago
Tried multiple times to use their website to buy sets, payment declined. Used multiple cards, nothing. It won't even let me enter my email for Lego Insiders. Crappy site
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Posted 10 months ago
The Lego company sets like the gigantic Jurassic park gate and t-Rex had many missing pieces. If you are going to get some big Lego set be sure to have substitutes for pieces from other Lego sets. Also the sets are very over priced to not have all the pieces.
Lego.com 1 star review on 11th June 2024
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Posted 1 year ago
Worst ever experience Write off 750$ I was waiting to contac agent 1 hour on line. And they simply disconnect. Really Hate them. They told that support family values? really ? take away 750$ and 1 hour from life which i can spend for my family. worst ever shopping experience. pls simple slide you business and sell via amazon. if you can not handle your order by the right way
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Posted 1 year ago
So disappointed in the backorder process. Not keeping up with lack of stock. They even have a limit of 3 for everyone instead of limit of one per person, that would let everyone have the opportunity to get one. After I ordered, I get an email saying oops sorry it's backordered. Yet others were allowed to get multiple and sell online for double the price. Do y'all even realize that is happening?
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Posted 1 year ago
I’ve been waiting for three weeks for them to ship out a product they have in stock. I’ve emailed them multiple times and each time they reassure me it’s all ready to be shipped however it never leaves their warehouse. I made my purchase in July and it’s currently August 10.
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Posted 3 years ago
Its absolutely awesome if you want to buy lego do not hesitate!!!
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Posted 4 years ago
Lego.com is rated 2.9 based on 60 reviews