“Tried multiple times to use their website to buy sets, payment declined. Used multiple cards, nothing. It won't even let me enter my email for Lego Insiders. Crappy site”
“So disappointed in the backorder process. Not keeping up with lack of stock. They even have a limit of 3 for everyone instead of limit of one per person, that would let everyone have the opportunity to get one. After I ordered, I get an email saying oops sorry it's backordered. Yet others were allowed to get multiple and sell online for double the price. Do y'all even realize that is happening?”