"12 weeks from the date of my order and I still have a pile of plant supports delivered broken and bent.\r\nI have never experienced frustration like this. \r\nLemon Pavilion have APPALLING customer communication and show no regard for delivering any kind of customer service\r\nDo not think for one moment that you as a customer matter. If there are problems with your order you will be bitterly disappointed with the lack of regard.\r\nThey have the gall to send replacements and then INVOICE for them!!!\r\nThey are now pursuing ME for a double payment and refuse to collect their damaged items\r\n\r\nThe whole experience is massively upsetting, frustrating and time consuming. And please, don\u2019t expect an apology. If you are able to contact them at all they will be very rude and shouty."

"Absolutely shocking, seriously people, do not use or order from this company. Been dealing with these since April, I have had the same item sent out twice damaged, they have not been to pick up the item, they have not paid my full refund which I have requested numerous times. Impossible to deal with them on the phone, impossible to get replies through email off them. \r\n\r\nThese are as bad as it gets, be warned!!!"

"Absolutely shocking, seriously people, do not use or order from this company. Been dealing with these since April, I have had the same item sent out twice damaged, they have not been to pick up the item, they have not paid my full refund which I have requested numerous times. Impossible to deal with them on the phone, impossible to get replies through email off them. \r\n\r\nThese are as bad as it gets, be warned!!!"

"Absolutely shocking, seriously people, do not use or order from this company. Been dealing with these since April, I have had the same item sent out twice damaged, they have not been to pick up the item, they have not paid my full refund which I have requested numerous times. Impossible to deal with them on the phone, impossible to get replies through email off them. \r\n\r\nThese are as bad as it gets, be warned!!!"

"Absolutely shocking, seriously people, do not use or order from this company. Been dealing with these since April, I have had the same item sent out twice damaged, they have not been to pick up the item, they have not paid my full refund which I have requested numerous times. Impossible to deal with them on the phone, impossible to get replies through email off them. \r\n\r\nThese are as bad as it gets, be warned!!!"