Leons Furniture Reviews

2.2 Rating 506 Reviews

28 %

of reviewers recommend Leons Furniture

Company Reviews

Questions

Metrics

2.2

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 43%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How do I contact Leons Furniture?

Helpful Report

(6 days ago)

You can contact Leons Furniture by Email, Live Chat and Telephone.

Helpful Report

(6 days ago)

78.95%

Industry Average

“ My sales rep, Preet was INCREDIBLE! She was so personable, knowledgable, accomodating, and just super kind!!!!! She even personally delivered rugs and lamps to me because she knew I needed them quicker than the delivery could provide! Who does that??? Such great customer service!!!!! The store Manager, Hamza, was also FANTASTIC!!!! Almost every item was on sale so the prices were competitive and very fair. ”

- Julie Navarro

“ I am very disappointed with the delivery service. I bought a bed and was given a delivery time, but after wasting my time waiting, I was told it can’t be delivered as promised. Very unprofessional — respect customers’ time! ”

- Anonymous

“ Absolute best customer service ever by Mike York at Leons Red Deer. Put the order through for a new mattress in mere minutes. Made shopping a breeze. Outstanding service. If you want superb customer service ask for Mike! ”

- Marlowe

Leons Furniture Reviews

Customer Service - Good