Leons Furniture Reviews

2.3 Rating 280 Reviews

32 %

of reviewers recommend Leons Furniture

Company Reviews

Questions

Metrics

2.3

Based on 280 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 44%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Leons Furniture resolve customer queries?

Helpful Report

(3 days ago)

Greater than 49% of reviewers feedback is Leons Furniture takes over a week to resolve customer queries.

Helpful Report

(3 days ago)

80.70%

Industry Average

“ Had a great experience with Leon's customer service in particular Sharez. She was so great in working with us for a service issue with our oven and calling to follow up to keep us updated. Thank you Sharez! great customer service is so hard to find these days so it was a pleasant experience. ”

- Anonymous

“ Purchased a GE washer but haven't used it enough to check on its durability. Delivery service was exceptional and installation complete. ”

- Anonymous

“ Please don't buy anything from leons. They have bad customer service, kept on miss handling my items, and they lie a lot I will never buy anything from Leon ”

- Anonymous

Leons Furniture Reviews

Customer Service - Good