Leons Furniture Reviews

2.2 Rating 612 Reviews

28 %

of reviewers recommend Leons Furniture

Company Reviews

Questions

Metrics

2.2

Based on 612 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 61%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Delivery

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Customer Service

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How quickly does Leons Furniture resolve customer queries?

Helpful Report

(1 month ago)

Greater than 38% of reviewers feedback is Leons Furniture takes over a week to resolve customer queries.

Helpful Report

(1 month ago)

82.04%

Industry Average

“ Sena from customer service has gone to the extreme to assist us over the last several months with extended warranty on a recliner we purchased. If it hadnt been for Sena I'm sure the issue wouldn't have been resolved to our satisfaction. I hope Leons Newmarket realizes what an outstanding employee she is! ”

- Bob & Cathy Clarke

“ bought 2 chairs....great service with Mathieu Chiasson..no pressure...everything very well explained...when I go back with def deal with him Tks again ”

- Denise Bourgeois

“ Customer service informed me that the chairs could not be replaced immediately as they were out of stock, and that I would therefore have to wait another two months for the next delivery. ”

- Tatyana

Leons Furniture Reviews

Customer Service - Good