Leons Furniture Reviews

2.2 Rating 506 Reviews

28 %

of reviewers recommend Leons Furniture

Company Reviews

Questions

Metrics

2.2

Based on 506 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 51%
Accurate And Undamaged Orders	Greater than 43%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.9 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Leons Furniture resolve customer queries?

Helpful Report

(6 days ago)

Greater than 45% of reviewers feedback is Leons Furniture takes over a week to resolve customer queries.

Helpful Report

(6 days ago)

78.95%

Industry Average

“ We had the pleasure of being assisted by Kevin Ovington at Leon’s during our recent purchase of a new mattress and kitchen chairs. From start to finish, Kevin was attentive, knowledgeable, and genuinely committed to helping us find the best products to suit our current needs. He took the time to understand what we were looking for and made sure we left feeling confident and satisfied with our choices. His professionalism and friendly approach made the whole experience smooth and enjoyable. Thank you, Kevin, for your excellent service! ”

- Anonymous

“ Gone are the days when this was part of customer service from furniture stores. ”

- Anonymous

“ Efficient service , good price on purchase . Salesperson very accommodating . Only negative was , the item is not in stock . Have to wait for delivery . ”

- Maggie

Leons Furniture Reviews

Customer Service - Good