Leons Furniture Reviews

2.2 Rating 423 Reviews

28 %

of reviewers recommend Leons Furniture

Company Reviews

Questions

Metrics

2.2

Based on 423 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 50%
Accurate And Undamaged Orders	Greater than 40%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Returns

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Customer Service

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How quickly does Leons Furniture resolve customer queries?

Helpful Report

(2 days ago)

Greater than 48% of reviewers feedback is Leons Furniture takes over a week to resolve customer queries.

Helpful Report

(2 days ago)

78.77%

Industry Average

“ Absolutely terrible customer service. Trying to get delivery out of town is terrible. At least 15 phone calls to try and get things in place. They seem to have no idea what’s their policies, etc. No “friendly” customer service at all. ”

- Anonymous

“ Excellent customer service from Pax. Highly recommend Pax His advice helped me get quality furniture. ”

- Anonymous

“ Really nice guys and fantastic service. ”

- Doris

Leons Furniture Reviews

Customer Service - Good