Leroy Merlin Reviews

Name: Leroy Merlin
Rating: 4.29

4.3 Rating 221 Reviews

83 %

of reviewers recommend Leroy Merlin

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4.3

Based on 221 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email

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Leroy Merlin 1 star review on 16th June 2022

Gabu

Leroy Merlin 1 star review on 20th May 2022

Elaine Aparecida Da Silva

Leroy Merlin 1 star review on 11th March 2022

Anonymous

Leroy Merlin 1 star review on 16th September 2021

Rosana

Leroy Merlin 5 star review on 4th July 2020

Leticia

Anonymous

Anonymous // 01/01/2019

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“Learoy sells through other outlets, only available by the Internet. I bought a shed, from a French business via Learoy, and it has never been delivered . The delivery date was before Christmas 2023, which was a present from my wife. Seur was supposed to be the carrier but stated they had no record of any delivery to myself. Learoy & Habitat are not to be trusted. Don't use them!”

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Posted 11 months ago

“I have ordered a Christmas tree 3 weeks ago in Athens Greece and it sends messages that its arriving but it never does”

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Posted 1 year ago

“Εγεινε μια ηλεκτρονική παραγγελία το 10/23 1,5 μήνα μετά δεν υπήρχε καμοια ενημέρωση για αυτή όταν επικοινώνησα εγώ μετά από πολλές μέρες καταφέραμε να δούμε ότι δεν υπήρχε διαθέσιμο το προϊόν και 1,5 μήνα μετά την ακύρωση της παραγγελίας δεν έχουν επιστραφεί τα χρήματα μου .”

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Posted 1 year ago

“Μεγάλη απάτη το Leroy Merlin άλλες τιμές στο e shop -30% και στο κατάστημα κανονικές τιμές χωρίς έκπτωση προσφστα πηρα κάποια προιοντα σε κατάστημα Leroy Merlin στη Βασίλης Σοφίας και μπήκα στο e shop τα είχαν -30% μεγάλη απάτη”

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Posted 1 year ago

“Μην παραγγελνετε από το site. Παρηγγειλα είδη κήπου και διαβρωτικό βαφής. Η κούτα στην οποία ήρθαν ήταν «καταπονημένη». Το φυτοχωμα ήταν γεμάτο κλαδιά και πλαστικά κομμάτια. Η γλάστρα από άσπρη ήταν γκρι και χωρίς να είναι συσκευασμένη. Το διαβρωτικό δεν έκανε καθόλου δουλειά και ουσιαστικά χάλασα ένα καλό τραπέζι. Και όχι δεν πηρα τα πιο φθηνά. Το site έλεγε ότι η παραγγελία θα παραδίδονταν σε 3-5 εργάσιμες. Δυο εβδομάδες μετά (επειδή υπήρχε το Πάσχα καπου στη μέση) δεν την είχα παραλάβει και κάπως το δικαιολόγησα. Πηρα τηλ η κοπέλα στην εξυπηρέτηση με κατατοπισε αμέσως και μου είπε πως η παραγγελία μου είχε επιστραφεί στο κατάστημα από την συνεργαζόμενη μεταφορική, χωρίς εγώ να έχω λάβει ειδοποίηση ή να λείπω από το σπιτι. Το μόνο μπράβο που μπορώ να πω είναι στο προσωπικό που βοήθησε στο να λυθεί το θέμα με το δέμα. Παρόλα αυτά πολύ κακής ποιότητας πράγματα. Καλύτερα να πηγαίνετε σε τοπικά μαγαζιά..”

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Posted 1 year ago

“ΑΠΛΑ ΤΡΑΓΙΚΟΙ! Παρόλο που είμαι τακτικός πελάτης του Leroy Merlin, έκανα το λάθος να παραγγείλω από την Online πλατφόρμα τους. Έχω παραγγείλει και πληρώσει από τις 21/02/2023 με εκτιμώμενο χρόνο παράδοσης (βάση του site τους) 3 - 5 εργάσιμες ημέρες. Περίπου 10 ημέρες μετά την παραγγελία με κάλεσαν να με ενημερώσουν ότι ένα από τα είδη που είχα παραγγείλει δεν είναι διαθέσιμο. Τους πήρε 10 μέρες ελέγξουν την παραγγελία (που θεωρητικά θα ήταν έτοιμη σε 3-5 εργάσιμες) και να το διαπιστώσουν. Όταν έκανα την παραγγελία όλα ήταν άμεσα διαθέσιμα. Η επεξήγηση ήταν ότι το site τους δεν ενημερώνετε τακτικά για τα αποθέματά τους! Ζήτησα στον κύριο που με κάλεσε (από το κατάστημα της Πειραιώς) να αφαιρέσουν τον συγκεκριμένο κωδικό και να επιστρέψουν την διαφορά (€359) στην πιστωτική μου κάρτα (ακόμα περιμένω). Σήμερα 09/03/2023, 17 ημέρες από την ημερομηνία της παραγγελίας και έχοντας από πλευράς μου επικοινωνήσει επανειλημμένως, ακόμα περιμένω τον «Αρμόδιο» να με καλέσει να με ενημερώσει πότε θα παραλάβω. Επίσης, έχω ζητήσει να μιλήσω με τον επικεφαλής του τμήματος εξυπηρέτησης στα κεντρικά γραφεία στην Κηφισίας (τηλ. 210 6256200), και η απάντηση είναι ότι δεν υπάρχει κάποιος αρμόδιος. Δηλαδή οι «Υπεύθυνοι» των καταστημάτων δεν λογοδοτούν πουθενά! Η συμβουλή μου είναι να αποφύγετε τις Online παραγγελίες. Αγοράστε απ’ ευθείας από τα καταστήματα.”

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Posted 1 year ago

“My sister and I went to your store to check out bathrooms. We met Claudia and she was really helpful and she designed a complete transformation for a new refurbished bathroom. Tiles appliances lights complete. We spoke to our husbands and set up an appointment with Claudia the following day. We had a problem with one of our bank cards and Claudia did her utmost to seeing the transaction complete. She is very diligent caring and I would recommend her to anyone. She deserves a medal after managing to find a way around our issues. Well done Claudia x”

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Posted 2 years ago

“Leroy Merlin son una estafa total! Compré una campana y pagué por la instalación. Cuando vinieron a instalarla, se les cayó encima de la placa de inducción, la rompieron y no se hacen cargo. Le tiran la responsabilidad a los subcontratados y estos pasan completamente! NO COMPREIS EN LEROY MERLIN!”

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Posted 2 years ago

“@LeroyMerlinSA1 False advertising and terrible customer exp! I received a specials email from Leroy Merlin. An inverter generator caught my eye, paid online received confirmation. It is bad customer service not to honor my order. I just read on social media that Chris told another client you have been hacked. I received a sms saying it was a system error! Clearly you all are lying! I really do not see how it is my fault that the price was placed and advertised incorrectly. I paid and have confirmation. ”

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Posted 2 years ago

“This is my 3rd order in a year with this store and just day after you order online, you receive the email that your order has been picked up by the courier for delivery within 3-5 days, then immediately when you check tracking status on Martin leroy system, already they changed your status as "delivered" while no courier or any of them contacted you or delivered your order. Then you will relax assuming that eventually you will receive your order within their "timeframe 3-5 days" only for you to phone or email their sales department back and forth making a follow up on your delivery after their timeframe elapsed. Their excuse always is "the courier service" said he couldn't get hold of you or find the address but when you request them to ask the courier to shootscreen his outgoing call records as proof that he indeed phoned and was in the areas they stumbled, also my address is on Google Map so easy to find as I don't live in secluded area that is unmapped. THIS WAS MY 3RD ORDER "SAME EXCUSES" THOUGH AFTER COMPLAINING THEIR COURIER CAN FIND THE ADDRESS!!! I'M EXHAUSTED WITH MERLIN LEROY DELIVERY EXCUSES AND WILL NEVER ORDER ANYTHING FROM THEM CLEARLY THEY DON'T NEED MY BUSINESS. IF YOU ORDER FROM THIS STORE, FIRSTLY READ THE REVIEWS ON ALL REVIEW SITE NOT JUST ONE TO SEE HOW THEY DISAPPOINTED MANY PEOPLE WITH THEIR DELIVERY EXCUSES.”

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Posted 2 years ago

“La peor empresa y la mayor mierda que me he encontrado”

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Posted 2 years ago

“Leroy Merlin continue to trade in Russia. Join the boycott now.”

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Posted 2 years ago

“Hoje estive na Leroy Merlyn da Raposo Tavares para resolver uma pendência relacionada à um serviço contratado. Os funcionários da área de material de construção, foram muito atenciosos e resolveram a minha questão! Atendimento muito bom!!”

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Posted 2 years ago

“I had cancelled my order last week and that shop did not give my money back, in their site appears that I received the product this morning but I did not received anything. The last contact, by WhatsApp, the staff told me to wait the product arrive in the shop to cancel it but instead to cancel, they wrote that I received the order, I had lost my money! I will not buy anything again in that place! 😤”

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Posted 2 years ago

“Parabéns pelo atendimentos !! Volney ajudou muito na organização e carregamento!! Parabéns!!!”

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Posted 2 years ago

“This company has very bad reputation due to their choice to support terrorists from Russia. Will never buy anything from this company, because I don't want to be involved in war against humanity.”

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Posted 2 years ago

“Don’t buy from them !!! They still operate and pay taxes in Russia!!!! They are Putin supported!!!”

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Posted 2 years ago

“Leroy Merlin supporters of russian fascists”

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Posted 2 years ago

“Never again! Really bad stuff for kitchen! Also company support Russia! Russia kill people in Ukraine.NO WAR!!!”

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Posted 2 years ago

“bloody business!!!”

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Posted 2 years ago

Leroy Merlin is rated 4.3 based on 221 reviews