Login
Start Free Trial Are you a business? Click Here

Liberty Games Reviews

4.9 Rating 14,859 Reviews
100 %
of reviewers recommend Liberty Games
4.9
Based on 14,859 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
"Superb service. Table is beautiful and the guys that delivered and set up were brilliant. Would 100% recommend Liberty Games. Thank you :)"
Read Liberty Games Reviews

About Liberty Games:

The Games Room Specialists

Visit Website

Phone:

01372 840 920

Location:

Unit B2 Longmead Business Centre Blenheim Road Epsom Surrey
KT19 9QQ

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any English
Great service, Quality product, fast delivery. 10/10!
Helpful Report
Posted 1 year ago
The product is excellent but disappointed with the aftercare. The product had a chipped table cover and did not recieve a reply from two seperate e-mail contact points.
Helpful Report
Posted 1 year ago
It is a gift, so hopefully the recipient will be happy
Helpful Report
Posted 1 year ago
I fitted the air hockey table in the reversed position which prevented the fan working properly. Customer services were able to resolve the query over the phone. It is good to have a UK based team that is easy to get hold of.
Helpful Report
Posted 1 year ago
Great customer service, really good value products.
Helpful Report
Posted 1 year ago
Very easy to order, updated every step of the way to delivery. The pool / snooker table looks great quality and value for money. I am looking forward to using it when it is unwrapped on Christmas Day.
Helpful Report
Posted 1 year ago
to level customer service, great technical help, fast delivery. definitely recommend
Helpful Report
Posted 1 year ago
Great table. Good communication regarding delivery. So far so good.
Helpful Report
Posted 1 year ago
Ordered a pool table online. Got callback to confirm order and delivery date. Andy and Jack ( polite and friendly) delivered and installed the pool table, called me to arrange time and turned up on time. No issues whatsoever.
Helpful Report
Posted 1 year ago
I ordered a full size table football and we got 5 red players rods and 3 blue payers rods. I called them and they sent me the missing rod immediately. It has slightly different skin colours, then the original rods, but it's ok. It was easy to assemble. The delivery was late, I waited more than 7 days and I had to contact with the delivery company.
Helpful Report
Posted 1 year ago
Excellent service from the sales team! John helped so much and got me the item I needed and also waived the next day delivery fee! Would highly recommend Liberty games as a five star retailer!!
Helpful Report
Posted 1 year ago
Delivered when they said a very professional. Nice staff who delivered and polite.
Helpful Report
Posted 1 year ago
Good communication around delivery
Helpful Report
Posted 1 year ago
Delivered in time for Christmas. Installed in 20 mins. Lads were very helpful with further aftercare information. Definitely keeping an eye out for future purchases.
Helpful Report
Posted 1 year ago
The communication from Liberty was excellent from start to finish. I received regular updates on the scope to deliver before Christmas, including a call from the driver when he was 40 minutes away. Everyone was really pleasant to deal with, and I am also very happy with the product I ordered. I have no suggestions for improvement.
Helpful Report
Posted 1 year ago
Very impressed with service & product. Quick delivery too. Kids love the new pool table!!
Helpful Report
Posted 1 year ago
Cheers James Had a really good experience with Liberty Games when ordering recently. I spoke at length in live chat with James, answered all my questions and was very honest regarding changes to the product that came about the week I purchased. Altogether a great experience and I would recommend them to anybody interested in their vast array of goodies. Thank Simon
Helpful Report
Posted 1 year ago
Really good communication throughout the buying process and quality functional piece of furniture.
Helpful Report
Posted 1 year ago
Fast efficient delivery. Easy to assemble.
Helpful Report
Posted 1 year ago
Just received our Pureline Nevada PRO II Slate Bed American Pool Table... and we're delighted. From initial interactions with Joe around the purchase, through to updates from Angel around delivery, it all went smoothly; then a special mention to Jack and Luke for the installation - very impressed - courteous, professional and super tidy. They also encouragement us to be engaged in the process, which made the installation something that could be enjoyed, far more than 'just a delivery/installation' service. Finally, to the Liberty Games management/owners - you must be doing something right! This level of quality of service starts at the top. Well done.
Helpful Report
Posted 1 year ago
Liberty Games is rated 4.9 based on 14,859 reviews