“Absolutely horrendous experience. Lighter came in defective and didn’t work. They refused to exchange it stating that Lotus has to go through Lotus only. Lotus said that it’s false but would replace it , only they don’t have this model. Now I’m stuck with broken lighter. Terrible communication too. Never pick up a phone or chat. Emails are just standard go away type. Never again!”
“Great variety of products. Timely processing of orders. Reliable shipping no issues after being a customer for some time now. My go to for bulk shipments.”
