Lil Treasures Reviews

Name: Lil Treasures
Rating: 4.88

4.9 Rating 2,761 Reviews

97 %

of reviewers recommend Lil Treasures

4.9

Based on 2,761 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

About Lil Treasures:

Li'l Treasures is a unique shopping experience. Here you will find all your favourite collectible figurines from leading brands including Willow Tree, Disney Traditions, Heartwood Creek, Disney Britto, Funko Pop Vinyls and more. We also offer a huge range of Giftware, Toys and Homewares by Ecoya, Jellycat, Thermos, Sylvanian Families, Melissa & Doug, Woodwick and Tilley to name a few.

Prefer to chat? We are contactable by phone on 1300 005 649 and live chat during business hours. If you prefer to shop in-store, we are located at: 15/160 Hartley Rd, Smeaton Grange, NSW, 2567. Our store is open Monday to Friday 9am-5pm.

We have been trading since 1997 and understand the importance of quality products, competitive pricing and good old fashioned customer service.

Credit card payments are processed by Braintree on a secure server. Your credit card details are never stored by us. Alternatively you can pay via PayPal, Afterpay, ZipPay or EFT.

Visit Website

Phone:

1300 005 649

Email:

help@liltreasures.com.au

Location:

15/160 Hartley Road, Smeaton Grange, NSW, 2567
2567

Lil Treasures 5 star review on 6th June 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Much shorter dimensions and over-priced. Very disappointing.”

Helpful Report

Posted 5 months ago

“Product price was good, but the items were squished together so tightly to fit in the post bag that every single item has a dented box or bubble. Not ideal for Xmas presents.”

Helpful Report

Posted 5 months ago

“You may want to change your courier. Been 14 days and apparently just landed in Auckland. Which is also strange as Australia post said it left Sydney on a plane last Thursday!”

Helpful Report

Posted 7 months ago

“Didnt arrive on time and it was the wrong one !”

Helpful Report

Posted 1 year ago

“Product not received yet ?”

Helpful Report

Posted 1 year ago

“I ordered a bear that arrived squished in a box with a candle. I tried to get a new one sent as it was a gift & after having to send a photo was told that this is how they come from the supplier. Well the packer should not have put it in the box with a heavy candle, I refuse to gift it & have since purchased elsewhere. Disappointed as I’ve been a customer for a long time.”

Helpful Report

Posted 1 year ago

“My order arrived damaged. I emailed through a photo and was told customer service would be in touch and I haven’t heard a thing. Very disappointing.”

Helpful Report

Posted 1 year ago

“I still haven't received my order of defusers.”

Helpful Report

Posted 2 years ago

“wrong order”

Helpful Report

Posted 2 years ago

“I was very disappointed when I received a replacement Noah's Ark toy instead of the one I ordered. The substitute was a shape toy and not what I wanted. There was no consulting with me first. I will keep the toy as it was for a gift and would take too long to return etc.”

Helpful Report

Posted 2 years ago

“I ordered 2 rose quartz reed diffusers and you sent me 2 candles instead! Not happy”

Helpful Report

Posted 2 years ago

“I used to buy all my Jim Shore items from here but I have found over the last year that the customer service has really declined. I purchased an item from the vault and was then advised it wasn’t available anymore. I would say I’ve spent close to $5,000 over the years but even with this latest purchase I found the items to be poorly packed.”

Helpful Report

Posted 2 years ago

“I have not received it yet”

Helpful Report

Posted 2 years ago

“took too long for order to be sent, whole order was help up due to one piece not being available despite when ordered it said was available, I had no communication from you to keep me updated, I had to contact you for a reason why and when my order would be sent. Upon receiving the order one piece had a bit of foam jammed in it and I discovered after removing it that the piece was wobbly so clearly it was known before sending. advised you guys of this and now have to do a video to prove it and send it to you - I will be doing this shortly. not very impressed with the initial service or after sale service”

Helpful Report

Posted 3 years ago

“I would like to use this opportunity to let you know that the goods ordered have not yet been received.”

Helpful Report

Posted 3 years ago

“My order has not arrived yet.”

Helpful Report

Posted 3 years ago

“I’d love to write a review, but I’m still waiting for my delivery two weeks after ordering and paying for it. Not really happy!”

Helpful Report

Posted 3 years ago

“I havent had any delivery information sent to me. Its been 11 days with no information”

Helpful Report

Posted 3 years ago

Lil Treasures is rated 4.9 based on 2,761 reviews