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Lil Treasures Reviews

4.9 Rating 2,749 Reviews
97 %
of reviewers recommend Lil Treasures
4.9
Based on 2,749 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lil Treasures Reviews

About Lil Treasures:

Li'l Treasures is a unique shopping experience. Here you will find all your favourite collectible figurines from leading brands including Willow Tree, Disney Traditions, Heartwood Creek, Disney Britto, Funko Pop Vinyls and more. We also offer a huge range of Giftware, Toys and Homewares by Ecoya, Jellycat, Thermos, Sylvanian Families, Melissa & Doug, Woodwick and Tilley to name a few.

Prefer to chat? We are contactable by phone on 1300 005 649 and live chat during business hours. If you prefer to shop in-store, we are located at: 15/160 Hartley Rd, Smeaton Grange, NSW, 2567. Our store is open Monday to Friday 9am-5pm.

We have been trading since 1997 and understand the importance of quality products, competitive pricing and good old fashioned customer service.

Credit card payments are processed by Braintree on a secure server. Your credit card details are never stored by us. Alternatively you can pay via PayPal, Afterpay, ZipPay or EFT.

Visit Website

Phone:

1300 005 649

Email:

help@liltreasures.com.au

Location:

15/160 Hartley Road, Smeaton Grange, NSW, 2567
2567

Hi I have still not received the 3 x Body Moisturiser from my order. Just wondering when I will get these please? Regards Kelly Bowman Bowmanpark7@bigpond.com 0421076817
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Posted 1 month ago
Hello, Our order was wrong We received a backpack instead of the Disney Short Story Diffuser How can we exchange? please contact at RodriguezS14@autonation.com
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Posted 5 months ago
My parcel was ordered weeks ago and still isn't here. I have got lots of orders here that were shipped days after and they have arrived. Very disappointing
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Posted 5 months ago
I'm very disappointed, send my package to Perth, I'm in NSW, I didn't receive on the right time. Never buy again.
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Posted 10 months ago
Who are you? Never visited nor used this.
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Posted 1 year ago
I don’t have the item yet! I’m in the US. Still waiting for it to clear LA customs
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Posted 1 year ago
Received broken and scratched product. No reply from customer service.
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Posted 1 year ago
Hi Jana, Thank you for your order. I am sorry to hear of your disappointment. We have been closed for the Christmas break as per our website, however we are back today and are tapping like crazy people to catch up. If your item arrived broken, we will certainly organise a suitable resolution ASAP (usually a replacement when we have stock available)
Posted 1 year ago
At this stage I can't write a favourable review because I am still waiting to receive my order !
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Posted 1 year ago
I deliberately went online to purchase because the shop I went to had no boxes! Paid $20 to ensure it arrived on time ( needed for wedding) It arrived on time WITHOUT a box Won’t do it again
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Posted 2 years ago
THE CHINA MONEY BOX BOUGHT AS A GIFT FOR A FRIEND WAS BROKEN WHEN THE PACKAGE WAS OPENED
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Posted 2 years ago
I ordered something then when i went to check up on delivery I saw I a had a refund. I reached out and asked why and got told the website was wrong and it didn't have the product I wanted. I thought fair enough so place another order same thing again, then placed another one. Now I paced my first order well before Valentine's Day for a suprise for my boss paid express shipping and all. For my order to be recjected 3 times is a joke. Had I not checked to see where the order was I wouldn't have seen the refund.
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Posted 2 years ago
Completely unsatisfies. Sent the wrong product. Was told to return which I did, was also told by the person that sent me the details for the return that when it was returned they would send me the right thing and have had nothing. Refund my money ASAP
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Posted 2 years ago
Still waiting for my order placed two weeks ago.
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Posted 2 years ago
Item is broken in arrival. . no reply to email dated 16 Oct and trademe feedback too. Item is a gift and replacement needed urgently. I am still waiting for any reply to this feedback .. is anyone in your customer services department as I have mentioned my issue 5 times now.. and the birthday party has happened so I couldn't give my lovely gift.... So so sad . Please please reply. Please reply
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Posted 2 years ago
All good with item, however I shan't use Lil Treasures again because you made me sign for the parcel which meant I had to go into the Post Office on a busy main road with clearways to collect it. I have never had anything stolen from my porch EVER.
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Posted 2 years ago
I haven't received my order as yet. Regards Cienwen Hickey
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Posted 2 years ago
i HAVE NOT RECEIVED MY ORDER
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Posted 2 years ago
Cannot stop laughing, just picked up a replacement parcel for damaged items sent to a friend.they have sent her empty BOXES to replace the damaged ones. What an absolute joke, will never buy from these people again.
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Posted 2 years ago
Haven't received order so review is zero out of zero
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Posted 2 years ago
Still not arrived.....
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Posted 2 years ago
Lil Treasures is rated 4.9 based on 2,749 reviews