Lime Pro Gaming Reviews

Name: Lime Pro Gaming
Address: Live Interactive Media Events LTD, Unit 6/7 Cloverlay Industrial Estate, Canterbury Lane, Rainham
Rating: 4.44

4.4 Rating 618 Reviews

85 %

of reviewers recommend Lime Pro Gaming

4.4

Based on 618 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5

Visit Website

Phone:

01622845161

Email:

cs@lpg.gg

Location:

Live Interactive Media Events LTD, Unit 6/7 Cloverlay Industrial Estate, Canterbury Lane
Rainham
ME8 8GL

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Lime Pro Gaming 5 star review on 11th January 2024

Aaron Bootle

Lime Pro Gaming 5 star review on 31st May 2023

Mark Mcloughlin

Lime Pro Gaming 5 star review on 3rd March 2023

Jack McIlwraith

Lime Pro Gaming 5 star review on 6th February 2023

Jadie Curtis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered something that turn out to have cheats”

Helpful Report

Posted 1 year ago

“Your company is a joke and you sell broke stuff and do nothing about a replacement or refund I won't be using this place and neither should anyone who doesn't have money to waste”

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Posted 1 year ago

“I used to love this company for getting gfuel, after this recent problem I have lost all respect for this company. My package was damaged on transport and not delivered. The customer “service” are incompetent workers who fail to even correctly spell words on a professional email. I have been asking them several times for a status update on whenever I’m getting a refund or a replacement and have had radio silence for atleast 4 days”

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Posted 1 year ago

“Probably fine if you don't have a problem as price and delivery was good. However if, like me, you have defective product then good luck getting a refund. Extremely poor customer services.”

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Posted 1 year ago

“Order placed on 16th September for a Nintendo switch lite for my child’s birthday, order stated 1-3 days Royal Mail tracked, which is false, as I have still not received my order and has been confirmed by Royal Mail that parcels are sent 2nd class Not tracked! Royal Mail have confirmed they have now classed the order as lost, but the company are still refusing refund!!!! I had to go and purchase another switch from Argos on the day of my child’s birthday. Absolute shambles of a company and customer service have just fobbed me off after numerous messages! DO NOT PURCHASE FROM THIS COMPANY LIME PRO GAMING!!!!!”

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Posted 1 year ago

“I like the products Lime Pro Gaming have to offer but their delivery service is appalling. Constantly late and sometimes disappears completely and the customer service doesn't help too much. Shame as I would buy a lot from LPG but after one late/missing delivery, complaint and a discount compensation - use the discount only for the second delivery to also be late/missing... lost customer.”

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Posted 1 year ago

Hey Elliott, we're sorry to hear that. Happy to help you directly drop me a message joe@lpg.gg Love to see if we can sort this out for you. Joe

Posted 1 year ago

“Haven't received yet been nearly a month and still not delivered”

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Posted 1 year ago

“Honestly seriously disappointed with the service on this website, ordered 4 parcels from them and they have managed to mess up 3, I ordered a tub of Gfuel they sent me one nothing like the tub, then it says my parcel is out for delivery today, but I’ve just received an email saying that they’re out of an item that’s meant to be in my parcel and if I want it swapping or refunding, yet it’s out for delivery? Company’s is a disgrace and I will not be using again”

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Posted 1 year ago

“I would give it 0 stars if I could. Ordered over 20 days ago… still no route t received or communication to say otherwise. Save your money. It’s probabaly a scam”

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Posted 2 years ago

“The flavours are disgusting, chalky after taste, warning of lead is very worrying. Avoid”

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Posted 2 years ago

“Slow service”

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Posted 2 years ago

“I have NEVER received this product. Money came out of my account, I got a confirmation email then NOTHING! I have emailed and got nothing back!”

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Posted 2 years ago

“Never even received my items and the company were not willing to help”

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Posted 2 years ago

“The cronus zen I bought from them was broken”

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Posted 2 years ago

“Ordered as Christmas gift via website. Delivered via amazon with my mums name on outer packaging and my name on internal delivery note. Requested refund on 21st December. Waited weeks for "approval" and return label. Currently still waiting for refund absolutely disgusting customer service and communication.”

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Posted 2 years ago

“Product didn’t work - return took ages to sort out.”

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Posted 2 years ago

Hi there, I can see your first contact through our support portal was two days ago, I can also see we replied on the same day and the return has already been approved and a label provided. We're sorry you feel that this process took too long but 24-48hrs is a standard if not fast turnaround time - we hope you understand. Thanks

Posted 2 years ago

“I haven’t got it :(”

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Posted 2 years ago

“Nothing but audio bugs i either have no audio or my own headset screws at me unplug the cronus n everything is fine waste of money”

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Posted 2 years ago

“Hi I still haven’t received my item it’s now been 2 weeks and I haven’t received confirmation either”

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Posted 2 years ago

Hi Richard, we have checked the tracking for your order and can see it has been delivered already by royal mail and they have provided images/gps location for the tracking. Please check with anyone else in your household, Please reach out to us for any further support many thanks

Posted 2 years ago

“I was send used headphones, express delivery for this company (£12.99) it’s 5 days . After contacting about headphones and asking why they send used staff I was drag into Mail explanation return form filling and after another 4 days I did not receive acceptance for return Beware”

Helpful Report

Posted 2 years ago

Hi there, I can see we have already resolved this matter and offered to send a replacement product, the return form is a normal process to ensure an easy resolution of the matter and provide a return shipping label , we apologize if you feel this is not an adequate resolution.

Posted 2 years ago

Lime Pro Gaming is rated 4.4 based on 618 reviews