LION Picture Framing Supplies LTD Reviews

Name: LION Picture Framing Supplies LTD
Address: 148 Garrison Street, Birmingham, Birmingham
Rating: 4.77

4.8 Rating 6,552 Reviews

95 %

of reviewers recommend LION Picture Framing Supplies LTD

Company Reviews

Questions

Metrics

4.8

Based on 6,552 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0121 773 1230

Email:

info@lionpic.co.uk

Location:

148 Garrison Street,
Birmingham
Birmingham
B9 4BN

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LION Picture Framing Supplies LTD 5 star review on 1st September 2024

Martin Truefitt-Baker

LION Picture Framing Supplies LTD 5 star review on 10th May 2024

Jonathan Jackson

LION Picture Framing Supplies LTD 5 star review on 2nd April 2024

John Grealis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lion have always given fantastic customer service, quality products and great on delivery”

Helpful Report

(ML) - Posted 8 years ago

“Good range of products and genuinely helpful service. Quick delivery and any problems are sorted out quickly, which is important to keeping your schedule!”

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Posted 8 years ago

“Helpful people and have a good product range”

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(TW) - Posted 8 years ago

“A friendly and professional company”

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(TW) - Posted 8 years ago

“Fast delivery and good customer service!”

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Posted 8 years ago

“Very fast an efficient delivery”

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Posted 8 years ago

“Good information of product on website, straight forward ordering process, speedy delivery with next day delivery.”

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Posted 8 years ago

“Excellent customer service and product range. Flexible approach to shipment logistics”

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(TW) - Posted 8 years ago

“Very quick delivery of goods. Website very user friendly. Thank you!”

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Posted 8 years ago

“Delivered as promised”

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Posted 8 years ago

“Good products that we cannot find in Belgium. Poor service this time. Long waiting for delivery and answer. Not normal with Lion.”

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(CJ) - Posted 8 years ago

Good afternoon and thank you for your review. Apologies for the delay on your most recent order, we believe obtaining and despatching the spare guillotine part did hold us up unfortunately. It is an area we will ask our export team to look into. Glad to hear you are happy with everything else. Thank you again for your custom. Lion Team

Posted 8 years ago

“Good product and the sales adviser on the phone was very good”

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Posted 8 years ago

“Excellent service. All mouldings delivered promptly and in good order.”

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Posted 8 years ago

“Prompt service available on phone.”

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Posted 8 years ago

“Unfortunately since you have closed south I have to get most of my supplies from Wessex where I can see the mouldings before purchase. I am pleased with what I get from you all be it on a much smaller basis. Richard Maddocks”

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Posted 8 years ago

Dear Richard, thank you for your feedback. Something you might try is our a chop service, where the moulding you select is fully inspected and takes into account wastage to ensure you end up with a high quality frame. More and more customers have found using our chop service saves time and money, overall for their business. Best regards, Lion.

Posted 8 years ago

“Stock almost everything a picture framer needs.”

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(TW) - Posted 8 years ago

“Things went wrong with the courier but Julia in customer service arranged a new chop kit to be dispatched for next day delivery.”

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Posted 8 years ago

“Staff on phone and at desk always very friendly, polite and helpful and swift to correct problems if they occur.”

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(TW) - Posted 8 years ago

“Great range of mouldings and everything else you need to frame”

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Posted 8 years ago

“Prompt and good service”

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Posted 8 years ago

LION Picture Framing Supplies LTD is rated 4.8 based on 6,552 reviews