Little Trekkers Reviews

Name: Little Trekkers
Address: Unit 12 Parker Centre, Mansfield Road, Derby, Derby
Rating: 4.83

4.8 Rating 604 Reviews

96 %

of reviewers recommend Little Trekkers

4.8

Based on 604 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Little Trekkers 5 star review on 11th March 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didn't expect that that jacket will be so small. I bought bigger size (14-15 years) for 12 years old boy and is a little too small.”

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Posted 11 months ago

“Made 2 orders. First one was fine no problem. Second didn’t arrive and had to ring and it was lost in the system! Still waiting for my next day delivery charge to be refunded. Once called they did sort the problem quickly.”

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Posted 1 year ago

Hi Laura, many thanks for your review. I apologise again that there was a problem with the delivery of the second order. As you say, we did refund the postage cost for you and we are always on hand to help with anything else in the future. Kind regards, Little Trekkers team

Posted 1 year ago

“Boots true to size and my Granddaughter finds them comfortable however they most definitely are not waterproof.”

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Posted 1 year ago

“Rather disappointed that my sea themed water bottles arrived pink but looked cream on the site”

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Posted 1 year ago

“Love the concept of this company and having placed my first order, the service is great and the products look and feel quality. However, the boots I ordered were significantly smaller than anticipated and my little trecker will likely need two sizes bigger than his usual size. This isnt an issue but what is is having to pay for delivery initially, then pay delivery for the return, and because you can not exchange, I would then need to pay delivery a 3rd time for the second pair to be sent - which I am not doing. So over-all, i really support this company but there is some work to do in terms or reducing costs to the consumer for delivery and returning of goods”

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Posted 2 years ago

Little Trekkers is rated 4.8 based on 604 reviews