Living and Home Reviews

4.0 Rating 884 Reviews
74 %
of reviewers recommend Living and Home
4.0
Based on 884 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
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Living and Home 3 star review on 30th August 2022
Michael Stanley
Living and Home 3 star review on 27th August 2022
Frank Kerrigan
Living and Home 5 star review on 24th August 2022
Claire Dagnall
Living and Home 4 star review on 8th August 2022
Susannah Kramer
Living and Home 5 star review on 4th August 2022
Anonymous
Living and Home 4 star review on 22nd July 2022
Mustafa Kapasi
Living and Home 4 star review on 22nd July 2022
Mustafa Kapasi
35
Anonymous
Anonymous  // 01/01/2019
I ordered a table which unfortunately broke. A replacement was sent really quickly and the customer care response was both swift and helpful. Lovely table. Highly recommended
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Posted 2 years ago
Good prices for quality products and speedy delivery.
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Posted 2 years ago
Terrible, awful company. Ordered something on 26th May and it’s still not here today (10th June). I have tried e-mailing, phoning, sending messages on Instagram and Facebook and still haven’t had any communication with them at all. Wish I had read the reviews before they took the £372 for the item. I have tried on numerous occasions to contact this company and then today I received an e-mail asking me to review the item (that I don’t even have!!) The worst company I’ve ever bought anything from! Very stressful and even more frustrating knowing they have my money and I won’t get the item
Helpful Report
Posted 2 years ago
Dear Rachelle Sorry you haven't yet receieved your order, our customer service team is looking into this for you. We cannot see records of emails from you.
Posted 2 years ago
Parcel delivered earlier than expected. Patio heater with the free outdoor hanging lamp are both awesome, love them
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Posted 2 years ago
Overall for what I payed pleased with the chairs.
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Posted 2 years ago
Had a problem with my items emailed use and it was sorted straight away first class and will be ordering again
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Posted 2 years ago
2xAwning. Delivered in bits. Took 6-8 hours to put together. Then could not be secured as bolts would not go through brackets to secure. Plus arms not level Now waiting for them to be returned but no joy. So far wasted £400. Would not buy from them again as no phone number and hardly any communication to return items.
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Posted 2 years ago
Dear Customer, Apology for your experience. We will take on your feedback and make improvements, in the future. Thanks Kenny Living and Home
Posted 1 year ago
Good service and prompt delivery.
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Posted 2 years ago
Nice looking item but a couple of the red doors were bent, a few of the top grills were either bent or broken. It took a while to make hence why I am not sending it back ! Packaging needs to be better.
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Posted 2 years ago
Excellent service and fabulous quality furniture! Very happy with my purchase and highly recommended.
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Posted 2 years ago
Excellent product, exactly as described. Arrived on time and easy to assemble.
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Posted 2 years ago
Delighted with service received. Product excellent and fast delivery.
Living and Home 5 star review on 7th June 2022
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Posted 2 years ago
Quick delivery, chair is comfortable and looks great. Good quality and really happy with the service from ordering to delivery.
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Posted 2 years ago
Damaged item offered 10% off would cost more than that to touch it up in furniture paint.Also how do you straighten bent slats without damaging them more. Still ongoing with company.Mrs Besley
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Posted 2 years ago
Do not order from this website. Terrible customer service who have been very unhelpful. We ordered a garden table and chairs, the advert clearly stated AND folding chairs. We only received a table and no chairs and when I contacted customer services they said we only ordered a table. When I explained that this is not what the advert said i was told I was wrong and that if we wanted to return the table I would have to pay £50 to return it. I’m shocked at how terrible the customer has been and how we have been treated.
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Posted 2 years ago
Dear Joanna Upon adding the product to your basket you have options, of a table on its own or with chairs. You have ordered a table only as stated on your order.
Posted 2 years ago
All very good
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Posted 2 years ago
Great when built, needs 2 or even 3 to build but we got there in the end. good for shade & very waterproof if it rains , i would recommend this it’s very nice up.
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Posted 2 years ago
Awful company. Paid for a patio heater a month ago and it's not arrived and no one responds to emails.
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Posted 2 years ago
Dear Cheryl As contacted through emails, unfortunately the courier Yodel has lost your item and as you requested, we have processed your refund also allowing you to keep the free-hanging heater that was part of a deal with a patio heater that didn't get delivered.
Posted 2 years ago
Love my egg chair . Excellent value
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Posted 2 years ago
Ordered the pyramid patio heater and came with a overhead heater, although they arrived separately both received within 7 days.
Living and Home 5 star review on 3rd June 2022
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Posted 2 years ago
Living and Home is rated 4.0 based on 884 reviews