Living and Home Reviews

Name: Living and Home
Rating: 3.97

4.0 Rating 883 Reviews

74 %

of reviewers recommend Living and Home

4.0

Based on 883 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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info@livingandhome.co.uk

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Living and Home 1 star review on 4th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good quality and well priced product with prompt delivery.”

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Posted 1 year ago

“Prompt delivery and competitive prices”

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Posted 1 year ago

“Really good price for my purchase.Quick delivery of goods in excellent condition by a friendly courier. Spot on.”

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Posted 1 year ago

“Service was good Well made profuct and very comfortable Indeed Didn't come on time but only a day or so late”

Living and Home 4 star review on 6th July 2022

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Posted 1 year ago

“Very happy with the service provided by Living & Home. Purchased two items, one of which was received damaged. Emailed customer services who got back to me within 24 hours. I received the replacement item within 3 days. Thank you.”

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Posted 1 year ago

“Great service, prices and delivery, Ordered the outdoor Patio heater and had it delivered that week very easy to setup and a very welcomed addition to the back garden, recommended to the inlaws and they also purchased the same Heater and again faultless service. Thanks Living and Home. A+++++”

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Posted 1 year ago

“Great service. Bought a replacement parasol and it was dispatched very quickly and delivered without any issues whatsoever. Highly recommended!”

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Posted 1 year ago

“Lovely 🥰 fake plant and pots”

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Posted 1 year ago

“Very good service and excellent products”

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Posted 1 year ago

“Really pleased with my purchase, really good quality at a very reasonable price. I contacted customer services with a Question and they emailed me back after about a day and were helpful 😊 I would buy from here again”

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Posted 1 year ago

“Both items arrived damaged have contacted the company via email and Facebook and still don't have a solution customer service is appalling and take days to reply! Not impressed at all”

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Posted 1 year ago

Dear Holly, Thank you for your feedback. Can you provide us with your Order number? Our Customer Relation Manager will follow up again. Thanks Kenny Living and Home

Posted 1 year ago

“Good service easy to order. Heater very good only issue is I was informed royal mail were delivering item but arraive in the evening by a different company so could have been a problem if not in .But overall happy with everything.would buy from again”

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Posted 1 year ago

“I ordered my 13kW bullet heater on the Monday. The price was the best value I could find online, made even better with the offer in of a free Patio Heater Ceiling Hanging Lamp 500/1000/1500W and free delivery- how could I refuse?! I did not receive confirmation of dispatch, and my free ceiling patio heater arrived on the Wednesday. I was confused as the entire order appeared to have been dispatched under the same tracking number. On checking with Living and Hime via email, they confirmed the bullet heater would be arriving shortly. I did receive an email from The courier on Saturday morning and sure enough, it arrived within the time scale of which I was notified. During unpacking I noticed there were some nuts and bolts missing when compared to the contents outlined in the manual. After a string of emails and no seemingly no further forward after 5 days, I went out and purchased the missing components from my local Screwfix. Eventually, I did receive a response from Living and Home who promised to assist and the matter was eventually resolved. On balance, I’m delighted with my bullet heater and content with the service I have received.”

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Posted 1 year ago

“This sofa is most definitely not what was advertised on the website. It is most definitely not linen and it had several wear marks on the wooden legs, which makes me think it has been refurbished or it was a show piece. The assembly instructions were for an armchair, not this sofa and the screws were all wrong and I had to figure out what to screw where and with what. Paid £160 but honestly, far too much for what it is and how it arrived.”

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Posted 1 year ago

Dear Customer, Apology for your experience. We will take on your feedback and make improvements, in the future. Thanks Kenny Living and Home

Posted 1 year ago

“Delighted”

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Posted 1 year ago

“Excellent service. Delivered with exceptional speed. Highly recommended”

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Posted 1 year ago

“I ordered this bbq fire pit as it looked amazing … However when it came it I didn’t come with a griddle of which I believed it did (my fault) and also it was quite flimsy. I asked if I could send it back but it was going to be ££50 to send it back to them. So please watch out for the small print with the costs of returns. I decided I had to keep it at that.”

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Posted 1 year ago

“It was the first time I ordered from living and home. I'm glad I ordered the fire place. I'm also glad I ordered from home and living. I'll definitely shop with you guys again”

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Posted 1 year ago

“The chair is not comfortable and when I raised this issue with the supplier they were not helpful at all. I ordered it for my elderly mom and thought it would be comfortable. Returning is not useful as who wants to waste 60 pounds on postage. The supplier offered me 5 pounds as a compensation which I would rather not accept. Hope this helps. Would have been more helpful to purchase something in store which one can try rather than looking online and ordering.”

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Posted 1 year ago

Dear Customer, Apology for your experience. We will take on your feedback and make improvements, in the future. Thanks Kenny Living and Home

Posted 1 year ago

“Amazing heater great service quick delivery thank you we love it”

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Posted 1 year ago

Living and Home is rated 4.0 based on 883 reviews