Living and Home Reviews

Name: Living and Home
Rating: 3.97

4.0 Rating 883 Reviews

74 %

of reviewers recommend Living and Home

4.0

Based on 883 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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info@livingandhome.co.uk

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Living and Home 1 star review on 4th November 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My first delivery was damaged so I phoned and was sent another this one was in perfect condition so top marks for sorting things so quickly”

Helpful Report

Posted 1 year ago

“Ordered item it arrived very quick, very good service.”

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Posted 1 year ago

“At first I thought it was good but when my chair with footstool arrived there was no legs with the footstool I emailed you and was told that you where sorry and could I send a photo of the chair and the footstool you then apologies and said that you would send them then I received a package containing numerous bolts and nuts no legs I sent another email I received another email this morning saying that the legs would be another 4 to six weeks so I have asked for a full refund I have not had any response from you yet”

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Posted 1 year ago

Dear Linda, Apology for your experience. We are investigating your case and we will get back to you, ASAP. Thanks Kenny Living and Home

Posted 1 year ago

“Item very good quality, but package arrived opened, concerned.”

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Posted 1 year ago

“Does what it says on the tin”

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Posted 1 year ago

“Rubbish service”

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Posted 1 year ago

Dear Ian, Apology for your experience. Can you tell us more, what had happen? Thanks Kenny Living and Home

Posted 1 year ago

“Ceiling fan came without screws and washers. Tried to phone but had to leave a message where it said would get back to me in 48 hours. Did not! What would have been a £50 Job ended up costing me £250 as the electrician had to go on a wild goose chase to find the extra small fibre washers and screws! NO CUSTOMER SERVICE! WILL NOT USE THEM EVER AGAIN!”

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Posted 1 year ago

Dear Nicole, Apology for your experience. We will take on your feedback and make improvements, in the future. Thanks Kenny Living and Home

Posted 1 year ago

“Great customer service very quick and problems quickly sorted”

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Posted 1 year ago

“Good quality at a very reasonable price. Assembly instructions were a bit complicated and I would recommend having 2 people to lift into position although I managed by myself.”

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Posted 1 year ago

“Excellent service. Product was exactly as described and I was kept informed of delivery times Would definitely use again.”

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Posted 1 year ago

“just bought an awning from them very good value and very quick delivery have recommended them to a couple of friends and would to anyone else.”

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Posted 1 year ago

“Great looking fire worth every penny I oaud for it ,looks stunning”

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Posted 1 year ago

“Communication not very good”

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Posted 1 year ago

“I bought a new Parasol but the base didn't arrive, the base was lost by the courier. I emailed them and the next day I had the base. Excellent service a quick reply regarding issues with the missing parcel, I was impressed with the customer service, overall excellent.”

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Posted 1 year ago

“My order still has not arrived!!!!!”

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Posted 1 year ago

Dear Rosemary, Apology for your experience. Can you tell us more, what had happen? Thanks Kenny Living and Home

Posted 1 year ago

“Definitely recommend. Quick delivery. Efficient & polite. Product fantastic. Great buy.”

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Posted 1 year ago

“It’s gorgeous really is but with it saying ottoman it isn’t it doesn’t lift or open But looks the part in my lounge”

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Posted 1 year ago

“Bought a fireplace from living and home was very fast delivery. Had a bit of a hiccup with the courier , the courier had only delivered 1 of the boxes out by accident but the next box got delivered the next day so all was good . Love my new fireplace thank you”

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Posted 1 year ago

“We found the awnings in the matching sizes and colours that we wanted (which is very rare with other retailers, you either find one or the other). The prices were competitive and delivery was pretty quick. Will buy it again.”

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Posted 1 year ago

“Still waiting for my privacy fence ordered beginning of July first one got damaged and then the second one has took forever and still not turned up will not be ordering from here again and hopefully il either get my order or a refund at least”

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Posted 1 year ago

Living and Home is rated 4.0 based on 883 reviews