Living and Home Reviews

Name: Living and Home
Rating: 3.92

3.9 Rating 900 Reviews

73 %

of reviewers recommend Living and Home

3.9

Based on 900 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour

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Email:

info@livingandhome.co.uk

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Living and Home 3 star review on 30th August 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy with the quality of the fire pit. Delivery on the day promised with excellent delivery tracking service.”

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Posted 3 years ago

“The five stars awarded are for first class customer service. Sadly the item I purchased was damaged. This wasn’t known until a couple of weeks after it had been delivered, due to work constraints and me not opening the item. I contacted customer services via the online form, someone (an actual human!) had responded within 20 minutes. After a painless exchange of emails with a couple of pictures of the damaged item, Living and Home offered me either a replacement or full refund. We intend on purchasing something again from Living and home, you can tell the item is of good quality, just sadly when delivered the item we purchased was broken. Honestly great and hassle free customer service. Would recommend and will be back shortly to purchase another item! Thanks Living and Home.”

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Posted 3 years ago

“Fantastic service from Living and Home .. my order came within 2 days! Ordered a lovely pink garden bench and very pleased with it .. great website lots of lovely ideas for the home and garden .. will definitely buy from here again!”

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Posted 3 years ago

“So far So good, great little heater, unobtrusive and gives out heat at the right height for sitting or standing.”

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Posted 3 years ago

“Happy with product and quality Delivery was good”

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Posted 3 years ago

“The chair is absolutely perfect / but the delivery service this company use is absolutely useless! I would give the chair 5 stars but unfortunately the delivery service was absolutely useless!”

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Posted 3 years ago

“Good service fast delivery as decried . very pleased with my purchase”

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Posted 3 years ago

“Excellent. Service.”

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Posted 3 years ago

“Garden furniture very good quality , hard to put together but worth the work . Cushions so deep great product”

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Posted 3 years ago

“I wasn't expecting the item to come as quick as it did! A pleasant surprise, got what I expected for a great price... Very happy”

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Posted 3 years ago

“Excellent price so was more than pleased when the chair arrived to see how nice it was too! I highly recommend this company and will definitely be ordering again. Many Thanks.”

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Posted 3 years ago

“Not great. Ordered table and 4 chairs. Table stand has scratches and rust. Chairs are poor quality, couldn't build one due to supporting bar not attaching to bolts. One seat has dye transfer on seat base. Company asked me to pay postage for the replacement of faulty goods. New chair arrived yesterday, really considering getting a refund on the lot!”

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Posted 3 years ago

“very pleased with the whole transaction”

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Posted 3 years ago

“Good table however setting us very hard and table is made flimsy can’t see lasting more that 1 years.”

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Posted 3 years ago

Hi Bhisma, Could you please send the further inquiries to our customer service team at enquiries@livingandhome.co.uk and we will for sure help you further. Really sorry for the inconvenience it has caused. Best regards

Posted 3 years ago

“Delivery was brilliant arrive must sooner than expected. Very pleased with my purchase. Will use again.”

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Posted 3 years ago

“Bought a green house frame was so bad I emailed to see if they could help with parts that did not slide together as instructions said I was told I put it together wrong . My dad is a fitter and has undertaken hundreds of building projects so I know he knew what he was doing . He has now built me a secure frame for the very cheep frame I bought from this company please steer clear from this company . They said what parts were broken I sent pictures with no reply.. they e mailed me quick at first then silence .. I will not use them again . Disappointed”

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Posted 3 years ago

Hi Kaley, Really sorry for the experience. Could you please email the inquiry to our customer service team and we will for sure help you further? Really sorry again for all the inconvenience it has caused. Best regards

Posted 3 years ago

“Product is good…. When it finally turned up. Said 3-5 day delivery. After 10 days I had to chase. Delivery company is useless no updates. Customers services just sent a generic email blaming the delivery company. When it turned up it had a giant boot print on the packaging so clearly don’t look after items but thankfully the item was ok and am pleased. So 5 star product, 1 star service, hence average rating, 3 stars.”

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Posted 3 years ago

“I would recommend this store to anyone. The contact I had with the store was always helpful and courteous.”

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Posted 3 years ago

“I'm still waiting on my delivery”

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Posted 3 years ago

Hi John, Based on the DPD delivery system we can see your parcel has been delivered at 07:58 on Wed 02 Mar 2022. Could you please email to our customer service team to help you further at enquiries@livingandhome.co.uk and we will for sure have a look for you. Best regards

Posted 3 years ago

“Not as advertised, but I didn't check my receipt closely enough. I paid 70 quid & to send back my order would have cost me 40. I will put it down to experience but won't be purchasing from Living and Home again”

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Posted 3 years ago

Hi Stuart, Really sorry for the experience you have had. We are still trying our best to support the good serive to every customer. Please feel free to let us know if there is anything further we could do further to our customer service team at enquiries@livingandhome.co.uk Best regards

Posted 3 years ago

Living and Home is rated 3.9 based on 900 reviews