“Kristi and Pascale are extremely responsive and I can't believe how quickly the process was completed. I do think some of the communication could be improved as far as information provided and being upfront about choices regarding the options, as well as how much money would be saved (it was way overestimated). But we're satisfied with the end result.”
“Kristi & Pascale were great--they made the process seem seamless and easy. Working with them was definitely a bright spot. Kristi secured us a great rate and the refi went thru in no time. A big thanks to Kristi and to my neighbor who recommended her!!!”
“Our title was erroneously put in my name only, rather than as tenants by the entireties, as It was before and should have been. After I complained, this appears to have been corrected. The broker with whom I dealt, although he was sick, has been helpful and good to deal with.”
“Kristi worked tirelessly to gather information, complete documents, and achieve the best rates possible. I wholeheartedly recommend Kristi and her team.”
“Kristi was SO helpful! She explained the entire process of refinance to us in a way we actually could understand and broke down all of our options to us so we could make the best decision. She saved us hundreds of dollars on our monthly payment and we couldn't be more thankful!”
“Thank you for being a great asset to the company. Your responsiveness and superb expertise in helping your clients has been a game changer for many home owners. Thank you for your continuous support and great service.”
“Andy was great and very helpful. He did a great job even during emergency fires in his area. He was always prompt with responses.
The refinance was delayed due to switching lenders halfway. Although this didn't not impact my lone rate, it was frustrating.
The advertisements from Loan drone were intentionally designed to look like there were coming from my current lender. It wasn't tell after starting the process I noticed very fine print indicating they were not associated. This seems like a very shady practice and is the main reason I am only giving 3 stars.”
“Kevin was very helpful and took time to answer all questions.
I would still like to receive a printed copy of settlement papers. I requested this but have not received it. Jill A. Carter”
“Rick was and is awesome to deal with. Always honest and upfront about everything I talked to him about. I will keep Rick phone number for future use. As far as I’m concerned he will be my loan broker forever. I pass out his number every time I can.”
“My wife and I were first time home buyers and after 3 years of owning it, we decided to refinance. We were very nervous based on our inexperience with the mortgage loan process. We ended up contacting Kristi and she was incredible. She made sure she answered our non-stop questioning and we constantly told her how much we appreciated that. She was completely professional and caring and I definitely recommend her. She made the process as smooth as possible with quick results.”
