Loandrone, Inc. Reviews

4.8 Rating 552 Reviews
98 %
of reviewers recommend Loandrone, Inc.
4.8
Based on 552 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
97%
Accurate And Undamaged Orders
Greater than 91%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5

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Anonymous
Anonymous  // 01/01/2019
John Maiello was great to work with and look forward to future interactions with him.
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Posted 1 year ago
Always helpful and answered every question. Thank you!
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Posted 1 year ago
Kristi made the process so easy from A to Z. I really appreciate the time she took to walk me through the reports and ensure I fully understood all processes - it’s a unique now to have such a wonderful experience.
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Posted 1 year ago
Kristi was a great help
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Posted 1 year ago
Kristi was big help through my refinance process.
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Posted 1 year ago
Kevin T was a true professional and I enjoyed and appreciated his attitude as he was offering information to me during this process.
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Posted 1 year ago
Rick did an amazing job with my refi. He was knowledgeable and always accessible. I knew where we were every step of the process and what was coming next.
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Posted 1 year ago
John was very professional and was always there to answer any questions
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Posted 1 year ago
John Maiello was absolutely phenomenal. From the initial interview to the "clear to close" John and his staff (Rita R) provided daily updates to ensure a smooth transition. I was totally stressed in the beginning because my credit was shaky. But, John took the bull by horns and said "I got you...jump on and enjoy the ride." He is a true professional, very customer service oriented and extremely knowledgeable at his skill. He truly cares for the customer. I will definitely use Loandrone and specifically John for all my mortgage needs in the future. Thanks again John and Rita for your dedication to hard work and for an outstanding job well done!!!
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Posted 1 year ago
My family has worked with Rick on both a refinance and a new home purchase. He got us great deals and made what could have been a complex and time consuming process simple and efficient.
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Posted 1 year ago
agent was always available and helpful.
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Posted 1 year ago
Kristi has been amazing along the entire process. Even after closing.
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Posted 1 year ago
Very helpful with my situation and finding me a lender for VA Cash out
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Posted 1 year ago
This was a very easy loan that we did and I have no complaints. I feel he did an excellent job.
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Posted 1 year ago
I REALLY like working with Scott. He returned calls, he checked progress and he delivered exactly what he promised. If the need ever presents itself again, I do plan to call on Loandrone in fact I have already referred my sister to Scott and that has been a favorable connection. Thanks again for everything.
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Posted 1 year ago
Kristi was always available for questions and whenever we needed anything. She made the proceeds easy and stress free!
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Posted 1 year ago
Erik was the absolute professional. He was thorough, sensitive to my issues and an all around good person. He met some resistance with the underwriters to whom did not seem to understand some of the VA regulations. This extended the closing for a few days but Erik made sure that they finally understood the problem (by escalating the issue to VP execs and dissecting the reg with them) -- and he reassured me he had it covered the entire time. You can imagine this was right before the rates were going back up and I was one of the last loans to benefit from the pre-surge in interest rates. I am definitely recommending Erik to anyone I come across needing help with their loan. And I too would go right back to Erik for my own loan needs. Thank you very much Erik -- you made this transaction easy for me.
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Posted 1 year ago
Kevin was absolutely amazing!! He was very responsive to phone calls, text messages and emails. This was our first refi, we really didn't know what to expect. Kevin held our hands through the entire process and made us feel very comfortable. I highly recommend Kevin.
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Posted 1 year ago
Rick was awesome and patient with us, from explaining the process to helping with technology
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Posted 1 year ago
REALLY EASY GUY TO WORK WITH AND APPRECIATED THE EFFICIENCY OF THE LOAN
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Posted 1 year ago
Loandrone, Inc. is rated 4.8 based on 552 reviews