“I am very satisfied with your service. The order was made easy and quick. Menu is great. Prices are reasonable. Plus I received 4 samples on my choice and a present set! Everything was sealed and undamaged. I ordered face and eye cream. Dermalogica products make miracles for my skin. It is certainly worth every penny I paid for it. So happy with delivery time and quality of products! Will certainly reccomend you to my friends and family and use your service again!”
“Found you cheaper for my products I use, you kept me up to date with postage over festive time, will keep buying my products from you. Can’t comment on returns process as i have not had to use yet.”
“Poor customer service
Packaging very damaged due to pot packing in cheap thin padded envelope
Refused to refund or exchange
This was a gift and I couldn’t give it in its box due to damage
Will not use this company again”
Unfortunately, we have already responded to this customer's one star review. It is clearly stated in the delivery section of our website that single item products are sent in padded bags but that we do offer to box single item orders if requested. This request was not made. In these circumstances it isn't possible to to refund or exchange the product.
