Lookfantastic Reviews

1.3 Rating 1,421 Reviews

6 %

of reviewers recommend Lookfantastic

Company Reviews

Questions

Metrics

1.3

Based on 1,421 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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Phone:

0844 249 5022

Location:

Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich
Cheshire
CW9 7RA

How do I contact Lookfantastic?

Helpful Report

(1 week ago)

You can contact Lookfantastic by Email, Live Chat and Telephone.

Helpful Report

(1 week ago)

59.62%

Industry Average

“ Exceptional Service Miss Violet and her team were a true lifesaver in helping me recover my funds from a fraudulent platform. ”

- Koralina

“ Please don't sign up to their subscription service, absolutely scam. ”

- Anonymous

“ Dreadful customer service! I took out a new subscription to the Look Fantastic beauty box in January 2025, expecting also to receive the free Welcome box as advertised on their website. ”

- Loulou

Lookfantastic Reviews

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Customer Service - Average