Lookfantastic Reviews

1.3 Rating 1,431 Reviews

6 %

of reviewers recommend Lookfantastic

Company Reviews

Questions

Metrics

1.3

Based on 1,431 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 18%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	1.1 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Lookfantastic deliver? How long does Lookfantastic take to deliver? Does Lookfantastic deliver on time? How is accuracy and good condition of items delivered by Lookfantastic?

Returns

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Customer Service

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Phone:

0844 249 5022

Location:

Meridian House, Gadbrook Park, Gadbrook Way, Rudheath, Northwich
Cheshire
CW9 7RA

How does Lookfantastic deliver?

Helpful Report

(1 day ago)

Lookfantastic delivers items by Postal Service and Courier.

Helpful Report

(1 day ago)

60.00%

Industry Average

“ Hi, delivery took two days longer. But everything was delivered. No issues what's so ever. Messeged them on Facebook about my order and they messeged me back. Good service ”

- Mantas Berzanskis

“ I placed an order on the 12th of October and it arrived today the 28th qnd although it was longer than the estimated delivery time I was able to track my parcel through the whole journey and customer services were very prompt in getting back to any enquiry I made regarding the delay. ”

- Anonymous

“ Great prices and super efficient delivery. ”

- Ian Hodgson

Lookfantastic Reviews

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Delivery - Average