“I ordered a gaming chair for £323 and I've had to send it back as it was faulty. I asked for a replacement and haven't heard anything back but they've still got my money, so not happy 😡”
We're so sorry to hear that the order wasn't everything that you were expecting. If you've still got any queries with the order or you would like to return it then please contact our customer care team via email at help@lostuniverse.com. We're always happy to help.
“A fantastic collection of amazing products at great prices. Easy to navigate website offering super deals on branded goods. Excellent payment options, clear communication, eco-friendly packaging and professional delivery.”
“Excellent service. I was kept up to date when I would receive my order which 8n fact came quickly.
The goods also look excellent ..Think my Grandson will love it as its a Christmas gift .
It's unusual and thats what he likes ..
I was impressed also how well packed my order was.
Seems like a first class company to me.
Patricia Chapman”
Thank you so much for your very kind and thoughtful review, Patricia. We're glad you experienced Lost Universe as we intended. Hope to welcome you back soon!
Thank you for leaving a review! Your order was shipped to you a few days ago. Please can you contact us at help@lostuniverse.com so we can help you further.
