Thank you so much for your very kind and thoughtful review. We're glad you experienced Lost Universe as we intended. Hope to welcome you back soon!
Yours,
Lost Universe customer support.
“Impressive speedy delivery and love the Sorting Hat cushion. Exactly as described/expected. Will definitely purchase from Lost Universe again. Thank you.”
“I ordered 4 things from Lost Universe. Two of them delivered by LU and two delivered from one of their partner companies. The two delivered from their partner were snapback caps that were delivered in a bag, squashed and out of shape, one visor is permanently bent out of shape. I am giving LU 3 stars as their deliver was fine but they need to have a word with their partner company about how to deliver items as this was unacceptable.”
We're so sorry to hear that the order wasn't everything that you were expecting. If you've still got any queries with the order or you would like to return it and get a replacement, then please contact our customer care team via email at help@lostuniverse.com. We're always happy to help.
Thank you so much for your very kind and thoughtful review. We're glad you experienced Lost Universe as we intended. Hope to welcome you back soon!
Best regards,
Lost Universe customer support.
Thank you so much for your very kind and thoughtful review. We're glad you experienced Lost Universe as we intended. Hope to welcome you back soon!
Best regards,
Lost Univers customer support.