Lottie London Reviews

Name: Lottie London
Address: Units 5 & 6, Pepys Court, 84-86 The Chase, London
Rating: 2.56

2.6 Rating 16 Reviews

38 %

of reviewers recommend Lottie London

Visit Website

Phone:

02079400005

Email:

marketing@lottie.london

Location:

Units 5 & 6, Pepys Court, 84-86 The Chase
London
SW4 0NF

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Lottie London 5 star review on 11th October 2022

Anonymous

Anonymous // 01/01/2019

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“I got the lip gloss/tint, but both of the applicators were small. The tint dried out my lips real bad and the gloss felt more like a lip balm. Both dried out my lips. Elf lip gloss is so much better.”

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Posted 1 month ago

“I ordered some shoes. The shoes I ordered were supposed to be uk size 9. Far from it. Way too small. Too expensive too return so £50 out of pocket. A scam.”

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Posted 6 months ago

“I bought a pair of trainers that came at least 1 size smaller. They offered to send me a new pair with the next size up and they did, but they were still small. I asked for a refund but i was asked to send the products back to China! The cost of sending is at least £30 and i paid £40 for the shoes, so it’s not worth it. All in all, disappointing experience. They do not have a very good customer service approach about returns. I do not know how they are allowed to have business in the UK.”

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Posted 6 months ago

“I ordered the Super Fake false lash effect mascara. It looked GREAT...for about 30 minutes. Then, the flaking and fallout began. The new spoolie I used is still full of flakes, even after cleaning. WORST mascara I have ever tried. Fortunately, was able to return for a refund. Also, why only available in black? I ordered from a retailer, not this site.”

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Posted 10 months ago

“Ordered the dupe bundle, luckily using a discount code. All the foundations, concealers , bronzer are for deep skin tones, lip glosses dark chocolate brown, neon red and the other two bright baby pink. Out of 30 products only 8 are any good for me.”

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Posted 1 year ago

“I ordered this product before and loved it. I then reordered two of the same item once it ran out and was incredibly disappointed. They came yellow and looked dirty, potentially mouldy. I contacted customer service and explained that BOTH were faulty... after months I got a replacement from a different batch sent after having to contact them again. I was told the first replacement got lost in the post which was fine. "Kyle" was very nice and helpful. However, I was only sent ONE to replace TWO faulty items and the "new" one is also yellow... AVOID AT ALL COSTS.”

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Posted 3 years ago

“The super fake mascara is out of this world! My new go to mascara for sure! The fake freckles are amazing as someone who really wishes she had real ones, they look so real and you can build them up! The arch rival is good but as someone who shaved off their eyebrow tales it doesn’t stick to the skin, but is great on the actual eyebrow hair!”

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Posted 3 years ago

“I used to really like this brand. However, I have just received an empty envelope with the paper order confirmation and NO products that i bought. I am very disappointed and concerned where my items are. Why bother sending an empty envelop to a customer?! I haven't yet received a response from their customer service team either.”

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Posted 3 years ago

“I got a lot of lip products (for a good price - too good to be true I guess). They weren’t packaged very well although that’s not a major problem. The product colours were nice but they have such a horrible smell that I will not be using them. Unfortunately I can not return them as I threw the paperwork away before trying them and they probably don’t let you return them if they are opened anyway! I will not be using and I will not be buying from them again. I will give away to one of the teenagers in my life- maybe they won’t mind the smell.”

Helpful Report

Posted 3 years ago

“I ordered the pencil eye liner, the product is nice but the pencil is not a propelling pencil so the little bit once used, say after using probably twice has finished. Very disappointed as there is not enough product to give a proper review. This should be stated when buying, hence I will not be buying again.”

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Posted 3 years ago

“Overall really good value and quality but really disappointed how it arrived. All threw into a box with a little leaflet. Probably won't be ordering again anytime soon. I think for the money you should atleast package them better.”

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Posted 4 years ago

“Everything was really well made. Good pigments lasts long. Kinda disappointed how much darker my lip colour was than I ordered but other than that good makeup dupes for so much cheaper”

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Posted 4 years ago

“Havn't really tried some of the stuff in my bundle but they all look fabulous, can be used in day and transform yourself into very sassy person. Great price. #obsessedwithmakeup.”

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Posted 5 years ago

“Lovely... well presented... great packaging and easy to use”

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Posted 5 years ago

“I have never known of this brand since O2 Priority (thanks to them); I have doubt at first since I am getting a super looooow price because of the network. But! Not until I received the product- IN FULL SIZES! And oh so Glam! It matches my skin, so light and absolutely brightens up my day! I have the Broze set, which is perfect for summer and adds shimmer on my tan complexion. I also have the Sunkissed set-for eyes, cheek (cream blush!!🥰) and lips that makes me look fresh and natural, especially when I am going to work.. and stays really long! And my ever first purchase was the stick foundation that covers discoloration/ dark circles and works perfectly! Discounted price or not! LOTTIE FTW!”

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Posted 5 years ago

“I bought Gloss'd as I'd seen it on instagram and it's definitely my new favourite lip product. It feels nourishing and glossy without being sticky... I think I may have to purchase more of the shades as there's so many to chose from!”

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Posted 5 years ago

Lottie London is rated 2.6 based on 16 reviews