Lottie London Reviews

Name: Lottie London
Address: Units 5 & 6, Pepys Court, 84-86 The Chase, London
Rating: 2.92

2.9 Rating 13 Reviews

46 %

of reviewers recommend Lottie London

Visit Website

Phone:

02079400005

Email:

marketing@lottie.london

Location:

Units 5 & 6, Pepys Court, 84-86 The Chase
London
SW4 0NF

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Lottie London 5 star review on 11th October 2022

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the Super Fake false lash effect mascara. It looked GREAT...for about 30 minutes. Then, the flaking and fallout began. The new spoolie I used is still full of flakes, even after cleaning. WORST mascara I have ever tried. Fortunately, was able to return for a refund. Also, why only available in black? I ordered from a retailer, not this site.”

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Posted 3 months ago

“I ordered this product before and loved it. I then reordered two of the same item once it ran out and was incredibly disappointed. They came yellow and looked dirty, potentially mouldy. I contacted customer service and explained that BOTH were faulty... after months I got a replacement from a different batch sent after having to contact them again. I was told the first replacement got lost in the post which was fine. "Kyle" was very nice and helpful. However, I was only sent ONE to replace TWO faulty items and the "new" one is also yellow... AVOID AT ALL COSTS.”

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Posted 2 years ago

“I used to really like this brand. However, I have just received an empty envelope with the paper order confirmation and NO products that i bought. I am very disappointed and concerned where my items are. Why bother sending an empty envelop to a customer?! I haven't yet received a response from their customer service team either.”

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Posted 2 years ago

“I got a lot of lip products (for a good price - too good to be true I guess). They weren’t packaged very well although that’s not a major problem. The product colours were nice but they have such a horrible smell that I will not be using them. Unfortunately I can not return them as I threw the paperwork away before trying them and they probably don’t let you return them if they are opened anyway! I will not be using and I will not be buying from them again. I will give away to one of the teenagers in my life- maybe they won’t mind the smell.”

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Posted 3 years ago

“I ordered the pencil eye liner, the product is nice but the pencil is not a propelling pencil so the little bit once used, say after using probably twice has finished. Very disappointed as there is not enough product to give a proper review. This should be stated when buying, hence I will not be buying again.”

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Posted 3 years ago

Lottie London is rated 2.9 based on 13 reviews