Lovefone Reviews

Name: Lovefone
Address: 37 Tottenham St, London
Rating: 4.88

4.9 Rating 4,711 Reviews

98 %

of reviewers recommend Lovefone

4.9

Based on 4,711 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0207 078 4341

Email:

hello@lovefone.co.uk

Location:

37 Tottenham St
London
W1T 4RU

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Lovefone 5 star review on 11th September 2025

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and efficient service. I was disappointed that a 6S screen costs #99 to replace (compared to #69 for a 6) but the price still compares very favorably to Timpsons, for example. My one concern is that they fitted a tempered glass cover at my request, which does not completely cover the front service”

Helpful Report

Posted 8 years ago

Thank you for the feedback. The glass screen of the iPhone 6/6S/7 is curved on the edges and that's why the tempered glass screen protector doesn't cover the front of the device completely. Please let us know if there's anything else we can help you with.

Posted 8 years ago

“Good service and prompt”

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Posted 8 years ago

“You just have to turn up at the appointment time and wait there for 10 - 15 min. No fuss and efficient!”

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Posted 8 years ago

“I left my iphone last Friday and they fixed in a couple of hours. the staff are very professional and friendly but a bit expensive. Anyway I recommend it if you have an issue with your phone.”

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Posted 8 years ago

“They replaced a 5C battery for me with very efficient service but the new one turned out to be no better than the 4 year old original it replaced. After my review (3star) they contacted me and offered to replace it again. A few weeks later I returned to the shop and again with very efficient service they did the work on the spot. Four weeks on and the phone is holding charge very well. Great job. I'd give you 5 stars but for the inconvenience of having to return. Highly recommended.”

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Posted 8 years ago

“Replaced my smashed front screen within 30 minutes. Removed one star because the screen seems of a medium quality and there are some tiny patches where the screen doesn't properly fit. But as it's an old phone and as it is barely noticeable, I am not bothered. Thank you!”

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Posted 8 years ago

“Fast! Let's hope the battery i got changed lasts!”

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Posted 8 years ago

“reasonable price, quick service”

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Posted 8 years ago

“Fast repair, reasonably priced”

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Posted 8 years ago

“Quick service and so far my new battery seems great”

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Posted 8 years ago

“I was able to get an appointment for the next day at a convenient lunch time slot. The booking process was simple, the shop easy to find and the repair much cheaper than iSmash.”

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Posted 8 years ago

“Fast efficient good value for money. Courier was rude but otherwise all round great service”

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Posted 8 years ago

“Very quick and reliable service in replacing my smashed screen on my iPhone 6. However I never received my guarantee by e-mail.”

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Posted 8 years ago

“I have been impressed with the turnaround on the repairs I received on our cracked screen phones. The collection and return of these devices was very seamless and easy to arrange and I was kept updated on the progress of the delivery and collection which is great.”

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Posted 8 years ago

“Cheap and fast but unfriendly service”

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Posted 8 years ago

“Very friendly and helpful staff. Despite the fact I'd damaged my phone quite badly (bent and smashed), they set about fixing it. Slight problem after I left (speaker had become disconnected in replacing the screen), but was promptly dealt with when I went back in five minutes later. And good value to boot! Would use again (although hopefully won't have to...!)”

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Posted 8 years ago

“Quick service and the end result seems to work well so far. I had the screen replaced, no difference to the original screen noticeable :)”

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Posted 8 years ago

“Swift service and competitive pricing.”

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Posted 8 years ago

“The service was quick and efficient which is the main thing A smile goes a long way though so I think a little more work is required to earn a 5”

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Posted 8 years ago

“Fast and a very good price! Warranty provided”

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Posted 8 years ago

Lovefone is rated 4.9 based on 4,711 reviews