Love the Sales Reviews

Name: Love the Sales
Address: 128 City Road, London, City of London
Rating: 4.79

4.8 Rating 782 Reviews

96 %

of reviewers recommend Love the Sales

Company Reviews

Metrics

4.8

Based on 782 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Anonymous

Anonymous // 01/01/2019

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English

“Good choice, good value and prompt delivery.”

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Posted 3 months ago

“Ordered item had to contact seller because item wasn’t despatched for over a week only then did I get an email to say they never had the item in stock and issued a refund where this should contacted myself straight away if the order could not be fulfilled.”

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Posted 3 months ago

Hi Wayne, Thank you for your feedback. We’re truly sorry for the frustration and disappointment caused by your recent order being cancelled and refunded due to stock unavailability. We completely understand how upsetting this must have been, and we sincerely apologise for the inconvenience. This should have communicated more quickly and we will ensure that this is fed back to the retailer. We would like to apologise for any inconvenience caused by this. If there’s anything else we can do to assist, please don’t hesitate to reach out directly at hello@lovethesales.com. Kind regards, The Love The Sales Customer Care Team

Posted 3 months ago

“Great company to deal with”

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Posted 3 months ago

“Absolutely fabulous FitFlops!!!!!”

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Posted 3 months ago

“Great Service”

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Posted 3 months ago

“Ordered Friday..Arrived the following day.. Fantastic service. Have used before and will again”

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Posted 3 months ago

“Very good prices and good selection of things”

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Posted 3 months ago

“The shirt never arrived! I am waiting to see if the refund had been made.”

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Posted 3 months ago

Hi Robert, Thank you for your feedback. We’re really sorry to hear about this. Having looked into this, it would appear that the retailer was not been able to fulfil your order on this occasion and so a refund has been issued. Usually, this occurs when a product goes out of stock soon after you ordered, or that the quality of the product wasn't right so they could not send it. If this does happen we ask that our retail partners contact our customers directly to inform them of the issue. If this has not happened in this instance then I would like to offer my sincere apologies. We regret any disappointment or inconvenience caused. If there is anything further that we can do to assist then please do not hesitate to get in touch. Kind regards, The Love The Sales Customer Care Team

Posted 3 months ago

“Sent the wromg item. Returns process requres me to pay unless I follow a convoluted process with TOWER. They claim an exchange was possible but the process does not appear to allow it. Due to the nature of the initial problem without further interaction it is likely the exchange pair will also be incorrect. I will therefore be returning the item and sourcing it from a more reliable vendor.”

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Posted 3 months ago

“After placing order and waiting 5 days days I received an email saying it was out of stock and a refund was mentioned. Another 5 days no refund. In the past I have had no problems with orders so I hope this is a one off occurrence.”

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Posted 3 months ago

Hi Rob, Thank you for your feedback. We’re truly sorry for the frustration and disappointment caused by your recent order being cancelled and refunded without a clear explanation. We completely understand how upsetting this must have been, and we sincerely apologise for the inconvenience. The reason for the cancellation should have been communicated more clearly with you, and we will ensure that this is fed back to the retailer. We would like to apologise for any disappointment caused by this. If there’s anything else we can do to assist, please don’t hesitate to reach out directly at hello@lovethesales.com. Kind regards, The Love The Sales Customer Care Team

Posted 3 months ago

“Good price for Gant polo but it’s the same price as TKMax”

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Posted 3 months ago

“Neveŕ ber disappointed with my purchases from love the sales. If anything,I appreciate them as they look out/after the customers needs rather than profit. Great site and recommended to all friends and family...... Great site for your needs and goods.”

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Posted 3 months ago

“I purchased a pair of Lotus sandals which were gorgeous but didn’t fit 🙁 so I returned them with NO problems and received a full refund within days - excellent service”

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Posted 3 months ago

“Simple and easy and good quality clothing”

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Posted 3 months ago

“As always hassle free , quality clothing at a great price”

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Posted 3 months ago

“Good quality and prompt delivery”

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Posted 3 months ago

“Fantastic savings on some really top quality items. Prompt delivery too!”

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Posted 3 months ago

“It’s a very good and interesting to browse the entirety of all versions of clothing and accessories that are on display”

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Posted 3 months ago

“Quick easy transaction”

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Posted 3 months ago

“the items were spot on, very happy Only downside was the delay on delivery”

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Posted 3 months ago

Love the Sales is rated 4.8 based on 782 reviews