Love the Sales Reviews

Name: Love the Sales
Address: 71-75 Shelton Street, Covent Garden, London, City of London
Rating: 4.70

4.7 Rating 988 Reviews

95 %

of reviewers recommend Love the Sales

Company Reviews

Metrics

4.7

Based on 988 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat

Love the Sales 5 star review on 24th February 2026

Nicholas McGuire

Love the Sales 5 star review on 25th December 2025

"Anonymous"

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I can't receive my order. This is so frustrating”

Helpful Report

Posted 1 week ago

Hi there, We’re sorry you’re having trouble receiving your order. We have looked into your order details and can see a full refund for your missing delivery has now been issued. We do apologise for the delay. If you need any further assistance, please do get in touch hello@lovethesales.com Kind regards, Team Love the Sales

Posted 6 days ago

“Still waiting for my order. When I asked where it was I was told that the seller had sent it out 2 weeks ago and that was that”

Helpful Report

Posted 1 week ago

Hi Nigel, We’re sorry to hear your order hasn’t arrived yet. It sounds frustrating that you were told it was sent two weeks ago. I can see one of our agents is looking into this and getting this resolved for you now. Please keep an eye out on your emails with an update regarding your order shortly. Kind regards, Team Love the Sales

Posted 6 days ago

“Item received and confirmed as not authentic by certi logo.”

Helpful Report

Posted 2 weeks ago

Hi there, As a marketplace, LovetheSales.com only partners with trustworthy retailers who comply with all the legal requirements necessary to trade. We have a number of checks that each retailer must pass before being able to display products on our site. Every retailer and product on the LovetheSales.com website has been vetted and is 100% genuine. If you have any concerns about a specific product you can always contact us at email hello@lovethesales.com and we'll look into this further for you. Kind regards, Team Love the Sales

Posted 1 week ago

“The top I received was dirty and had loose threads. Have tried contacting to arrange a return but no reply whatsoever”

Helpful Report

Posted 2 weeks ago

Hi there, Please could you get in touch with us at hello@lovethesales.com and we can take a look into and one of our team can get this resolved for you. Thanks -Love the sales

Posted 1 week ago

“Received item ok, no issue. However, the item had to be returned, which I might add, I did everything as requested. I got an email stating I would receive my refund and I'm still waiting for it. I sent numerous emails and some of them were not answered and I only got a response because I threatened to go to the police. Which is still on the agenda as I still have not received my refund I will never buy another item from this site and I urge others not to either, stay clear. Very bad customer services.”

Helpful Report

Posted 3 weeks ago

“Shambles, item not dispatched after 5 days won't be here in time for holiday! And ingonriing emails. Avoid at all costs!”

Helpful Report

Posted 1 month ago

Hi there, We’re really sorry to hear your item hasn’t dispatched after 5 days and that you haven’t heard back from the retailer. We can see our team has been on hand to assist with your query and this has now been resolved. Thanks for letting us know. Kind regards, Team Love the Sales

Posted 1 month ago

“Never got mt order, Evri said they had delivered, not to me they didn't.”

Helpful Report

Posted 1 month ago

Hi there, We’re really sorry to hear your order didn’t reach you and that Evri showed as delivered. We want to get this sorted for you. Please email us hello@lovethesales.com with your order number so we can locate the order, confirm what happened, and arrange a refund or replacement as needed. Thanks for letting us know. Kind regards, Team Love the Sales

Posted 1 month ago

“I ordered two items and only received one. 4 days letter and still no further forward. I've been asked to return an item I didn't receive. Now having to contact my bank to chase a refund (as directed by Lovethesales).”

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Posted 2 months ago

“Ordered some sliders and a Lacoste top no top on the order but they have took my money though 😡”

Helpful Report

Posted 2 months ago

Hi there, We’re sorry you’re experiencing this. Please reply with your order number so we can locate it, confirm the missing Lacoste top, and process a refund for the charged item. If you’d prefer a replacement, we can arrange that as well. Thanks for bringing this to our attention. Kind regards, Team Love the Sales

Posted 2 months ago

“Returning to multiple companies from one oreder is a nightmare and costly”

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Posted 3 months ago

“Paid for next day delivery not arriving for 48hrs not good enough god money paid for next day delivery. Don’t advertise the service if it cannot be fulfilled.”

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Posted 3 months ago

“Nike tracksuit does not look authentic, Nike rep looked and said the same. Am dealing with this outside of Love the Sales as the customer service is diabolical and my request to have a new person look into it was rejected.”

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Posted 4 months ago

“Absolutely shocking quality, bought a Berghaus hoodie and the stitching started to come away within a week. Messaged them about a return and they want me to pay for something returning that is of poor quality!! So I would be out of pocket!! Won't use again!”

Helpful Report

Posted 4 months ago

Hi Gareth, Thank you for taking the time to leave a review. We are sorry to hear your item is faulty and would like to help get this resolved for you. We offer free returns on items that are faulty or damaged. We have located your correspondence and will be sending a free returns label through to you so you are able to get this sent back to us. Thank you. -Love the Sales.

Posted 4 months ago

“I purhased a size 32 DSquared pair of jeans, but the delivery came with a size 46, which did not fit me. I therefore messaged customer service to say that the wrong size was sent. I got a response from Nova clothing (where the jeans are sourced from), that the the correct size were sent (46 is 32), but I am confused because on lovethesales website, 48 is 32. I had to pay postage to return the item, which i am not happy about but even worse its not clear which size I can order and get my size without returning the item again and incurring further costs.”

Helpful Report

Posted 4 months ago

Hi Sameer, Thank you for taking the time to share your feedback. Depending on each style of DSquared jeans, sizing may vary between 32-34. We can see the correct size guide has been sent to you from the retailer and we would advise if you would like to reorder to that size guide accordingly. If you need any more assistance, please do not hesitate to reach out. Thanks Love the Sales.

Posted 4 months ago

“Received a different item rather than the one I ordered. Completely different from purchased item”

Helpful Report

Posted 5 months ago

Hi, Thank you for taking the time to leave your review. We’re very sorry to hear you received an incorrect item. That’s certainly not the experience we aim to provide. Please contact our customer service team with your order details so we can look into this and resolve it as quickly as possible if this has not yet been resolved for you. Thank you for bringing this to our attention. - Love the Sales.

Posted 4 months ago

“Missing items on order and they telling me that everything was shipped, this company is a fraud stay away”

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Posted 5 months ago

“Customer service takes to long to get back to you I ordered stuff for Christmas Iv still not received 3 items and it’s still not sorted very disappointed”

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Posted 5 months ago

“Still waiting for delivery after 11 days from point of order, never again!”

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Posted 5 months ago

“The order has not been delivered. Been stuck in royal makl since 16th dec, presumed missing. Please resend the order”

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Posted 5 months ago

“Really unhappy with product”

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Posted 5 months ago

Love the Sales is rated 4.7 based on 988 reviews