Love the Sales Reviews

Name: Love the Sales
Address: 128 City Road, London, City of London
Rating: 4.70

4.7 Rating 955 Reviews

93 %

of reviewers recommend Love the Sales

Company Reviews

Metrics

4.7

Based on 955 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Returns Process	Could Be Better

Love the Sales 5 star review on 24th February 2026

Nicholas McGuire

Love the Sales 5 star review on 25th December 2025

"Anonymous"

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very disappointed with my treatment, my Barbour jacket I ordered arrived when I tried it on it was found to be too tight so I contacted the supplier namely "Kings and Dukes" said I could return the jacket using Royal Mail 48 hour tracked, they assured me a replacement would be forwarded, I promptly returned the jacket on the 5th of January . The package was received by the supplier & a replacement was despatched to me via Royal Mail 48 hour tracked on the 9th of January, I informed the supplier on the 12th of January that I had not received my replacement jacket & still this replacement package/Jacked has not been received by me as at the 20th of January. So today the 20th of January I contacted the supplier hey again & requested a refund "Kings and Dukes" said they would return my call & guess what No phone call, really bad customer service.”

Helpful Report

Posted 1 month ago

Hi, Thank you for taking the time to leave your review. We are sorry to hear of your experience in regard to exchanging your item for the correct size and that this has still not been received. That’s not the experience we want for our customers. If you could please email us at hello@lovethesales.com with your order number and we can take a look into this for you and get this resolved. Thank you -Love the Sales.

Posted 1 month ago

“I thought I was getting a bargain, until I later googled the item. I found it on another site £15 cheaper. I expected the sales to be the best price or at least closer. The item was only £45 (£150) but found it at £30 from £150 Disappointed”

Helpful Report

Posted 5 months ago

“Great prices for shopping”

Helpful Report

Posted 9 months ago

“Item was delivered within a few days. Although the item was in decent condition it did not look brand new, as though it had been previously returned 1 or more times by other customers.”

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Posted 9 months ago

“Great Item but they make returns very difficault so wont be ordering again.”

Helpful Report

Posted 9 months ago

“Bought a discounted pair of jeans from them which didn't quite fit. I had to return them. Because Love The Sales are just a shopfront and don't handle the returns, I sent them back by courier, who damaged them. I ended up out of pocket in the end because they wouldn't refund a damaged item. I understand it wasn't their fault they were damaged, but the set up requires the customer take on the risk of damage for returns- there's no built in cover, so it's all at your own risk. This is why they only get three stars, and not more.”

Helpful Report

Posted 9 months ago

Love the Sales is rated 4.7 based on 955 reviews