Lowes Reviews

1.6 Rating 902 Reviews

13 %

of reviewers recommend Lowes

Company Reviews

Questions

Metrics

1.6

Based on 902 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 34%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Lowes deliver? How long does Lowes take to deliver? Does Lowes deliver on time? How is accuracy and good condition of items delivered by Lowes?

Returns

How is Lowes returns process?

Customer Service

How can I contact Lowes? How quickly does Lowes resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Lowes.

Visit Website

How does Lowes deliver?

Helpful Report

(2 weeks ago)

Lowes delivers items by Own Driver and Courier.

Helpful Report

(2 weeks ago)

67.84%

Industry Average

“ Also, yesterday my wife and I took delivery on an LG refrigerator. ”

- Will Cofnuk

“ She set us up with a Sunday morning delivery and told us they would call with the time of delivery that morning. ”

- Judy Nesbit

“ The delivery service was less than a good experience with my washer and dryer, however Ginnie and the other gal in appliances at Store 1190 were amazing. She handled my dryer return after noticing a small crack. She turned a very stressful situation into a pleasant one. Many thanks to Ginnie!!! Brett Kennedy ”

- Brett Kennedy

Lowes Reviews

Delivery - Average