Lowes Reviews

1.7 Rating 980 Reviews

15 %

of reviewers recommend Lowes

Company Reviews

Questions

Metrics

1.7

Based on 980 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Customer Service
Communication Channels	Live Chat, Telephone, Email

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Helpful Report

(1 month ago)

You can contact Lowes by Live Chat, Telephone and Email.

Helpful Report

(1 month ago)

79.57%

Industry Average

“ The interface is clean and user-friendly. Operations are smooth and uninterrupted. Customer service is reliable and responsive. A very satisfying experience. ”

- Smith Ward

“ Th delivery company that Lowe’s uses has really great people working for them. The company is XDT and Theo and Peter were my delivery guys. They delivered my mom’s stove and microwave, were kind and professional and I’m glad to have gotten good service. Thanks Lowe’s! We’ll buy from you again! ”

- Colleen Stephens

“ Charlene in the Castlerock, Colorado Lowes paint department went above and beyond with her service and help in selecting the proper paint and even added advice about the best ways to complete our project efficiently. She was incredible and I/we will look for her again when we shop there. ”

- Lewis Kelley

Lowes Reviews

Customer Service - Good