Lowes Reviews

1.5 Rating 479 Reviews
11 %
of reviewers recommend Lowes
1.5
Based on 479 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Over A Month
On-time Delivery
Greater than 33%
Accurate And Undamaged Orders
Greater than 50%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Over A Week
Customer Service
1.5 out of 5
Avg Email Response Time
-1 hours
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Get Answers to Your Questions
Ask a question and get answers from people who are customers of Lowes.
How do I contact Lowes?
(2 weeks ago)
You can contact Lowes by Live Chat, Telephone and Email.
(2 weeks ago)
75.38%
Industry Average
Hobbs N.M has the worst service department I have ever seen . Girl there is very rude and mouthy. I called store manager but know nothing will ever be done about it
- Anonymous
The Customer Service was highly efficient with handling returns & refunds.
- Krassy
Midea dryer after purchasing the washer/dryer combo we started having issues with the dryer that only got worse with time after contacting Lowes we were advised to Contact Midea which we did and was told it was Lowes issue to contact Lowes after several attempts to resolve the issue with the dryer working some of the time it only got worse we are now without a dryer that didn't even last one year the Maytag we had lasted 38 years without one.issue whenever we contacted Lowes again they.said they'd sell us another one with 10 percent discount lol if they're not gonna stand behind the products they're selling I'll never buy another thing from them and I'd advise anyone that's thinking about buying from them to not to because once they get your money you'll be on your own no pride in customer service at all and will not stand behind what they sell
- John Reneau