Lowes Reviews

1.7 Rating 965 Reviews

15 %

of reviewers recommend Lowes

Company Reviews

Questions

Metrics

1.7

Based on 965 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
On-time Delivery	Greater than 93%
Customer Service
Communication Channels	Telephone, Live Chat, Email

Popular Questions:

Delivery

How does Lowes deliver? Does Lowes deliver on time?

Customer Service

How can I contact Lowes?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Lowes.

Visit Website

How do I contact Lowes?

Helpful Report

(2 weeks ago)

You can contact Lowes by Telephone, Live Chat and Email.

Helpful Report

(2 weeks ago)

77.31%

Industry Average

“ Th delivery company that Lowe’s uses has really great people working for them. The company is XDT and Theo and Peter were my delivery guys. They delivered my mom’s stove and microwave, were kind and professional and I’m glad to have gotten good service. Thanks Lowe’s! We’ll buy from you again! ”

- Colleen Stephens

“ Charlene in the Castlerock, Colorado Lowes paint department went above and beyond with her service and help in selecting the proper paint and even added advice about the best ways to complete our project efficiently. She was incredible and I/we will look for her again when we shop there. ”

- Lewis Kelley

“ Thank you Adria at the Smoky point customer service desk for being so nice and going beyond expectations, also thank you Bill the manager. I will remain a loyal customer ”

- Terri

Lowes Reviews

Customer Service - Good