Lowes Reviews

1.6 Rating 890 Reviews

13 %

of reviewers recommend Lowes

Company Reviews

Questions

Metrics

1.6

Based on 890 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Live Chat, Telephone, Email
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Lowes deliver? How long does Lowes take to deliver? Does Lowes deliver on time? How is accuracy and good condition of items delivered by Lowes?

Returns

How is Lowes returns process?

Customer Service

How can I contact Lowes? How quickly does Lowes resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of Lowes.

Visit Website

How long does Lowes take to deliver?

Helpful Report

(3 weeks ago)

Lowes normally delivers over a month.

Helpful Report

(3 weeks ago)

67.53%

Industry Average

“ Bought a new refrigerator at store and set up delivery time when fridge arrived the 2 young men who are named Sway and James came in and checked out the plan of attack. ”

- James and Kaye Baty

“ By changing online delivery policy and charges! l needed to replace my hand held grinder and went online to Lowe's. ”

- Charles Lavery

“ I ordered from Sears online. Waited two months for delivery. Cancelled. Bought from Home Depot. Waited three weeks. Cancelled. Bought from Lowe's. Next day delivery on time. ”

- Anonymous

Lowes Reviews

Delivery - Average