LuckyVitamin.com Reviews

Name: LuckyVitamin.com
Rating: 4.27

4.3 Rating 1,625 Reviews

82 %

of reviewers recommend LuckyVitamin.com

Company Reviews

Questions

Metrics

4.3

Based on 1,625 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 82%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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LuckyVitamin.com 5 star review on 3rd October 2022

Scott

LuckyVitamin.com 1 star review on 20th September 2022

Nilve Veronica Palmieri

LuckyVitamin.com 1 star review on 29th September 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very helpful and fast service !”

Helpful Report

Posted 5 years ago

“Received on time and as described. Happy with purchase.”

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Posted 5 years ago

“Great prices and fast delivery”

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Posted 5 years ago

“We love the products & service we always receive, when placing orders with Lucky Vitamin. We have found many hard-to-find products at your site. You ship quickly & accurately. Thank you A+++”

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Posted 5 years ago

“For me the customer, all was great. For a business, you, the free samples could have fit in the main box with the order to save on your extra shipping expenses and 1 free item was back ordered, Why not just take it off? as I did not know about it, again to save on your shipping cost. I do not shop a lot and would like for you to stay in business longer by maximizing efficiency and minimizing your cost.”

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Posted 5 years ago

“Arrived in in a very timely manner. Price was great”

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Posted 5 years ago

“I have been purchasing from Lucky Vitamin for several years. I have been a happy customer .”

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Posted 5 years ago

“Received every thing(very recently)..Some time back there had been a problem with back orders so I stopped ordering produnts( think ther had been a problem with the vender?)...Glad it has been resolved ☺...Will order again.”

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Posted 5 years ago

“My items were backordered but you constantly kept me informed of the status. Each item was so well packed, they would have survived the drop off the Empire State Building! Thank you for such great attention to detail.”

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Posted 5 years ago

“My vitamins arrived quickly and the price was excellent.”

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Posted 5 years ago

“My vitamins arrived on time and great price thank you”

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Posted 5 years ago

“The liquid vitamin gives me energy. The other vitamins are important for my health.”

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Posted 5 years ago

“The order was accurate and fast.”

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Posted 5 years ago

“All good. Ordered my winter Supplements for delivery in California. First time customer. Arrived quickly with no problems.”

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Posted 5 years ago

“This is my second time buying from LV and I am extremely pleased with both price and shipping. I was able to save a substantial amount of money by buying supplies for a whole year, and it only took 3 days to receive the package at home. Excellent!”

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Posted 5 years ago

“I'm very happy with the service. I forgot to apply my discount code and Customer Service applied it for me 😀”

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Posted 5 years ago

“I've been a LuckyVitamin customer for many years now. I've always been impressed by the consistency and quality of the orders filled. Customer Service is fantastic, too! Thank you!”

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Posted 5 years ago

“The product arrived within a week. It helps my cat remain calm and not get a bad 'attitude'. She had been leaving fecal deposits when she was 'displeased' with us. For real! Now the kitty can remain in the home with us and live a good life!”

Helpful Report

Posted 5 years ago

“I have always found customer service to be extremely helpful with the times that I needed to rectify various issues these past few years. They were always wonderful and resolved the problem within the 1 phone call. This was by phone, I have not needed to contact Lucky since they went to "chat" and email. If needed, I hope it will be the same as I have experienced in the past. Damaged orders were resent without much ado and a few times I placed my order without my discount coupon and they always credited my account for the difference. I have used them for a few years now since they have many of the organic products I use at a reasonable price and I can do "1 stop shopping". Shipping is a bit on the longer side, so I order at least 2 weeks before I need the products. When there is a delay, I am always notified by email. The orders were received on or before the date given so no issues there. It would be great if Lucky had quicker delivery times. Be aware that when using Autoship, you will be charged shipping if the order is less than $25 and you cannot use any coupons. I make sure to have those shipments with enough items to get the free shipping. It would be great if my "Lucky Dollars" could be applied to the Autoshipments. All in all, I have been very happy.”

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Posted 5 years ago

“Easy fast and reasonable very satisfied.”

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Posted 5 years ago

LuckyVitamin.com is rated 4.3 based on 1,625 reviews