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Lucy Bee Reviews

4.9 Rating 2,151 Reviews
97 %
of reviewers recommend Lucy Bee
4.9
Based on 2,151 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
98%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read Lucy Bee Reviews
Visit Website

Phone:

01992 747 900

Email:

daisy@lucybee.com

Location:

PO Box 214
Hertford
SG14 2ZX

Write Your review

Lucy Bee 5 star review on 19th November 2020
Celeste Kriel
Lucy Bee 5 star review on 8th November 2020
Eaman Jennings
Lucy Bee 5 star review on 7th November 2020
Amy Coop
Lucy Bee 5 star review on 23rd September 2020
Joe Bridge
Lucy Bee 5 star review on 23rd September 2020
Joe Bridge
Lucy Bee 5 star review on 19th September 2020
Eleanor Williamson
Lucy Bee 5 star review on 4th September 2020
Lisa Brigham
8
Anonymous
Anonymous  // 01/01/2019
Great products and easy delivery. I just wish they were all stocked in stores (beauty products) Will definitely buy again
Helpful Report
Posted 6 years ago
Hi Hannah, thank you for your review. I'm glad to hear you like and are happy with the products you got! Daisy
Posted 6 years ago
Lovely product but too much packaging
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Posted 6 years ago
We're thrilled that you like our Soaps but are disappointed that you felt there was too much packaging with these. Like you, we aim to be as environmentally-friendly as possible and this includes the packing we use both for the product itself and when we send them out. Usually, our soap collection is sent in its presentation box, which is put into a card envelope/pouch to protect the product and if this wasn't the case here, please accept our apologies. The reason we don't send the collection straight out in the presentation box is that many customers purchase these as gifts and so we try to keep this in good condition. Petrina.
Posted 6 years ago
Quick & Speedy delivery always :)
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Posted 6 years ago
Hi Charlotte, thank you so much for your review! Glad that your orders are getting to you quickly. I hope you enjoy your products! Daisy
Posted 6 years ago
Absolutely fabulous products. The soaps have changed my wash routine. My skin feels so much better. As for the coconut milk and spices etc. They have been a great inspiration in the kitchen creating super tasty food. I had an issue with a product that got damaged in transit. The team were straight on it. Within half an hour I was assured that it could be dealt with and I am satisfied to say I will carry on using Lucy Bee products in my every day routine.
Helpful Report
Posted 6 years ago
Hi Lois, thank you so much for a great review. Really glad to hear that you like the soaps, they lather up so well and last. We also won Gold for Hard Soaps in the Free From Skincare Awards 2019 for our Fragrance Free Soap, and Silver for our Exfoliating Soap! If you need any recipe inspiration we have lots on our website which use our products, which you can find here: https://www.lucybee.com/coconut-oil-recipes/ - We are always here to help when needed, and glad to hear the issue was sorted quickly :) Thank you again for your review. Daisy
Posted 6 years ago
Excellent service. Love the coconut milk. Can't wait to try the soaps!
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Posted 6 years ago
Thank for sharing this. I love our Coconut Milk with our Cacao Powder for a cold chocolate milk drink and find it refreshing in the warm weather. Equally, it's great to heat up for a 'no added sugar' hot chocolate! I hope you love the soaps when you try them - they're great to take on holiday, especially if you only have hand luggage as you don't have to worry about the liquid allowance. The Exfoliating Soap is also ideal for holidays and is great at washing off suntan lotion! Petrina
Posted 6 years ago
All Excellent products (as always) from Lucy Bee's.
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Posted 6 years ago
Thank you! It's great to know that you're happy with all things Lucy Bee. Petrina
Posted 6 years ago
5 star products with a service to match! :)
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Posted 6 years ago
Thank you Abby! I'm so pleased you've been happy with everything from Lucy Bee. Petrina
Posted 6 years ago
Love these products
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Posted 6 years ago
Thank you! We're happy to help if you have any questions and if it's recipe ideas you're after, check out our website www.lucybee.com Petrina
Posted 6 years ago
Hello, so happy to hear that you are enjoying the products! Daisy
Posted 6 years ago
Great service and products. V happy
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Posted 6 years ago
Thanks so much for this - it's great for us to get feedback. Petrina
Posted 6 years ago
Great, no complaints
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Posted 6 years ago
Hi Sandra, thank you for your review. I'm glad to hear that you are happy with your order, if you need any more information about any of the products or recipe ideas you can find them on our website. Daisy
Posted 6 years ago
Excellent service - parcel delivered safely and quickly. Website easy to navigate. Would buy from here again.
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Posted 6 years ago
Hello, thank you so much for your review. I'm glad that your parcel arrived quickly and safely, and happy that the website is easy to navigate. Thank you again, Daisy
Posted 6 years ago
I purchased Chai mix, coconut oil, Himalayan salt, and the oil! All are absolutely beautiful! Never disappointed with Lucy bee products 😍 I just wish the delivery wasn’t so expensive or I would buy from the website all the time :) x
Helpful Report
Posted 6 years ago
Hi Sophie, thank you so much for your review, and thank you for your support! If you ever need any recipe inspiration we have lots on our website (https://www.lucybee.com/coconut-oil-recipes/) :). With regard to the postage, we are charged by the courier company for every delivery, regardless of the value of the order. With some larger value orders we can cover either all or part of that fee but for orders under £15, unfortunately, this isn’t possible. Not only is there the price of the postage but there is also a cost to us for the packing materials and the labour involved in processing an order. We have tried to be as fair as possible, but as a small family business we can't completely cover the cost of postage. Daisy :)
Posted 6 years ago
We absolutely Love 💕 Lucy Bee’s Coconut 🥥 oil, it is so very versatile. I put it in my porridge (along with pure set honey 🍯 & blueberries). We use it on our skin, as an excellent moisturiser (you don’t need a lot either). I also make toothpaste with it, excellent stuff! I cook and bake with it too, to name just a few things Lucy Bee’s is fabulous for. I save the labels off the recyclable jars and when I have 12 labels, I send them off to Lucy Bee’s and they send me a FREE jar of Lucy Bee’s Coconut 🥥 oil 😊. I love the fact that they are so passionate about the ethical side of all their products too, ensuring that all parties are considered. Marvellous!!!! Thank heavens for ‘Lucy Bee’’ 💕✨🥥
Helpful Report
Posted 6 years ago
Hi Wendy, thank you so much for such an amazing review! I love hearing all the different ways that you use our coconut oil, it is so versatile!! We always strive to be as ethical as possible and is something that we are so passionate about. Thank you so much again :) Daisy
Posted 6 years ago
So love this stuff! I have tried other brands but Lucy Bee is by far the best in terms of taste. I spread it on bread like butter and love it!
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Posted 6 years ago
Hi Helen, thank you so much for your review! I'm really glad to hear that you like it so much, we're proud to be Ethical Best Buy UK by Ethical Consumer, as well as being Organic and Fair Trade. We also have lots of recipes on our website as well. Daisy
Posted 6 years ago
Great product, great company
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Posted 6 years ago
Hi Phil, thank you so much for your review. Really happy to hear that you like the products and us as a company :) Daisy
Posted 6 years ago
Nice wee box came in and 4 lovely soaps in own boxes put on my dish think look to good to use thought would smell more
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Posted 6 years ago
Hi John. Thank you for your review. The soaps lather up really well, and last a long time too :) The strength that people smell the fragrance varies from person to person, but the scent does last as long as the soap. I hope you enjoy them once you start using them! Daisy
Posted 6 years ago
Excellent Service & products.
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Posted 6 years ago
Thank you so much for a lovely review. It's great to hear that you had excellent service and are enjoying the products. Daisy
Posted 6 years ago
Excellent quick delivery. Good recyclable packaging. Lovely coconut milk.
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Posted 6 years ago
Hi Hilary, thank you for your review. Glad that your parcel arrived quickly and that you are happy with the recyclable packaging, we have tried to make it as environmentally friendly, as well as getting to you safely. Daisy
Posted 6 years ago
Great company
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Posted 6 years ago
Thank you for a lovely review. It's brilliant to hear that you like us! Daisy
Posted 6 years ago
Hi for ordering the four soap, they came very quickly, at the moment I’m using the exfoliated one, love it , and other smell divine X Janet Marshall x
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Posted 6 years ago
Hi Janet, thank you for sharing your review, and glad they arrived quickly. It's brilliant that you love the exfoliating soap, it smells amazing and is one of my favourites! They lather up really well, and use our organic coconut oil, and organic essential oils (plus organic coconut shell for the exfoliating soap). Daisy
Posted 6 years ago
Lucy Bee is rated 4.9 based on 2,151 reviews