LUSH Cosmetics Reviews

2.5 Rating 347 Reviews

36 %

of reviewers recommend LUSH Cosmetics

Company Reviews

Questions

Metrics

2.5

Based on 347 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 58%
Accurate And Undamaged Orders	Greater than 54%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5

Popular Questions:

Delivery

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How do I contact LUSH Cosmetics?

Helpful Report

(1 week ago)

You can contact LUSH Cosmetics by Email, Live Chat and Telephone.

Helpful Report

(1 week ago)

80.43%

Industry Average

“ I ordered a variety of Christmas soaps from Lush Meadowhall whilst on the phone to Jack. He gave excellent customer service and more. Dorothy Ann Wragg ”

- D.A.Wragg

“ I visited the Etobicoke Sherway Gardens location and the customer service was out of this world! I’m hoping I’m spelling her name correctly but Chloe, she has red hair and said she recently started working there, was absolutely amazing. ”

- Audrina

“ Great job and customer service Chrissy. ”

- Kalani

LUSH Cosmetics Reviews

Customer Service - Good