LUSH Cosmetics Reviews

2.5 Rating 359 Reviews

36 %

of reviewers recommend LUSH Cosmetics

Company Reviews

Questions

Metrics

2.5

Based on 359 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 57%
Accurate And Undamaged Orders	Greater than 52%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Over A Week
Customer Service	2.6 out of 5

Popular Questions:

Delivery

How does LUSH Cosmetics deliver? How long does LUSH Cosmetics take to deliver? Does LUSH Cosmetics deliver on time? How is accuracy and good condition of items delivered by LUSH Cosmetics?

Customer Service

How can I contact LUSH Cosmetics? How quickly does LUSH Cosmetics resolve customer queries?

Get Answers to Your Questions

Ask a question and get answers from people who are customers of LUSH Cosmetics.

Visit Website

How does LUSH Cosmetics deliver?

Helpful Report

(1 month ago)

LUSH Cosmetics delivers items by Postal Service and Courier.

Helpful Report

(1 month ago)

38.46%

Industry Average

“ Purchases products before 1pm for same day delivery and paid for that to be done. ”

- Karen Frank

“ Terrible service!! When you go in store you get pounced on by annoying high pitched people trying to sell stuff. When you email to complain about damaged packaging ruining your delivery you get no reply… it’s been three weeks, three emails (one of which said to try in store but when we did they say try online!) I will never buy from them again! So shoddy!! ”

- Anonymous

“ I wouldn’t have paid for delivery just for one mini product. ”

- Xenia

LUSH Cosmetics Reviews

Delivery - Slow