Luxy Hair Reviews

4.2 Rating 306 Reviews

77 %

of reviewers recommend Luxy Hair

4.2

Based on 306 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Popular Questions:

Delivery

How does Luxy Hair deliver? How long does Luxy Hair take to deliver? Does Luxy Hair deliver on time? How is accuracy and good condition of items delivered by Luxy Hair?

Returns

How is Luxy Hair returns process?

Customer Service

How can I contact Luxy Hair? How quickly does Luxy Hair resolve customer queries?

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Phone:

801-206-4781

How quickly does Luxy Hair resolve customer queries?

Helpful Report

(3 days ago)

Greater than 52% of reviewers feedback is Luxy Hair resolves customer queries within an hour.

Helpful Report

(3 days ago)

91.43%

Industry Average

“ I was actually looking at a different company before I went with Luxy. I made the right choice. They're customer service was helpful in getting me the perfect match for my hair color. Shipping was fast. The packaging is beautiful. The hair is beautiful! I'm so happy with my purchase. ”

- Allesha

“ I had some issues with using the codes for my redeemed points and customer service messaged me right back and helped me out several times when the code wasn't working ! They also shipped the same day ! I have worn these extensions for awhile and love them and the quality! ”

- SHERRI

“ Excellent customer service and personalized hair color match. Fast shipping and extensions are high quality! Definitely would recommend. ”

- Heather

Luxy Hair Reviews

Phone:

Customer Service - Good