Luxy Hair Reviews

4.3 Rating 222 Reviews

79 %

of reviewers recommend Luxy Hair

4.3

Based on 222 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

Popular Questions:

Delivery

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Customer Service

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How quickly does Luxy Hair resolve customer queries?

Helpful Report

(3 weeks ago)

Greater than 33% of reviewers feedback is Luxy Hair resolves customer queries within an hour.

Helpful Report

(3 weeks ago)

96.67%

Industry Average

“ Have been ordering the same hair from Luxy for years, had an issue with my last order but their customer service team was excellent. They completely rectified the issue and in a quick time period. It’s refreshing to see a company care about their customers and actually listen. They have definitely redeemed themselves and I will continue ordering from them in the future. ”

- Julia A

“ Love luxy’s extensions but recently I purchased curtain bangs and was greatly disappointed! they were really a bad choice. I really hate to mention it because I love Luxy Hair it truly is the best decision I ever made, so it pains me to mention this issue but I must be honest. Right? Otherwise, great customer service, and I have tried all of the extensions and truly love them. Thank you Luxy and staff! ”

- Rosanne

“ Quick Delivery and friendly customer service ”

- Anonymous

Luxy Hair Reviews

Customer Service - Good