LycaFly Reviews

Name: LycaFly
Rating: 1.24

1.2 Rating 170 Reviews

6 %

of reviewers recommend LycaFly

Company Reviews

Questions

Metrics

1.2

Based on 170 reviews


Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult

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Heena Ayub

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My name is RAJWANT singh from peterborough. I want tell you all my brothers and sisters. Don't use lyca fly company. They froud.they big layer. They shouldn't be in UK base.i don't know who provided the atol licence for them.we r two passengers waiting for us refund money from last 8 month. They don't refuse. Every week we try to ring lyca fly. They have only one excuse we r still dealing your case.plz plz plz don't support this travel agency my no is 07966097528”

Helpful Report

Posted 3 years ago

“Lycafly like many other travel agents are suffering reputation loss due to many airlines taking excessive time refunding customers for cancelled flights. The covid 19 crisis has inandated airlines with claims and often they are taking 8 weeks or more. Lycafly have kept me informed and updated and I'm confident are making every effort to progress my refund. I have booked with them several times before the covid pandemic and always had great service.”

Helpful Report

Posted 3 years ago

LycaFly is rated 1.2 based on 170 reviews