Magnet Reviews

“ The price was quite similar to the one we went with. ”

“ Very good quality units. Delighted with the result. I would not hesitate to recommend the quality of this kitchen compared to other in the same price range. ”

“ Excellent customer service experience. Staff very knowledgeable of products and great price ”

“ Lights returned at the Magnet fitters direction as they were the wrong ones. Three months later still waiting for the refund of £350 despite many calls to Customer Service who have done nothing to help. Disgraceful service ”

“ There should have been a refund on my kitchen I paid nearly 30 k and My kitchen is not finished this is outrageous ”

“ I’ve been chasing them for several weeks for a substantial refund I’m owed (not paid yet). ”

“ We purchased a kitchen via the on line team and Roche branch in Cornwall. Service has been appalling: Kitchen delivered with units wrong and missing and no worktop at all : Branch have been very unhelpful and Area manager I has no idea what is happening and isn’t interested: I would never purchase from them again : ”

“ We were very impressed with the customer service we received, a majority of our painted doors had water marks on them and as a good will gesture, Magnets replaced all the doors that had marks, very impressed with their service ”

“ I recently bought a kitchen from Clare in the Stockton branch and the whole service from buying to fitting was excellent. I would recommend anyone to visit Magnet and see Clare and she will look after you from start to completion ”