“Beautiful packaged hamper that I was able too choose which contents I would like in it, arrived to England in perfect condition & presented so lovely. Very pleased! Highly recommend this company.”
“Purchased some products which arrived damaged , emailed them and what amazing service , replaced the damaged jersey black butter very quickly and even sent some chocolate as a apology will definitely purchase again , I have purchased before as we visited la mere and loved it , thankyou so much”
“Always great service last few years bought a few things on line when I'am in jersey get my shortbread there won't go past the staff always recognise me thanks.”
“Have been ordering from Maison de jersey for some 10-plus years. The quality of the Chocolate and jams is second to none. Living in the UK is a downside, as I can not order their wine but have been able to buy it on my trips to Jersey. Very good wine.”
“Visit every year from the uk and also buy for Xmas also every year.
Very disappointed this week, tracking number given to me was not known by any of the carriers. Rang to find out but answer machine with options. Rang and rang to both office and shop, no answer. Sent email no response.
However as usual products great.
Will I get a response from this review ???????”
Hi Derek - thank you so much for your review. We appreciate your custom and shopping from us every Christmas. We are so sorry that you have struggled with your tracking order. I have searched the onsite chat inbox for your messages however could not find any. Please do email marketing@lamarewineestate.com directly in future so we can resolve any issues for you ASAP. Wishing you a wonderful Christmas. Best wishes from the Maison de Jersey team.
“Once again excellent service from the entire team. One item I was looking for was out of stock on the website, I rang the shop and a very helpful lady arranged for it to be purchased in store and then added to my online order.
Fantastic customer care, well done and thank you.
RT”
“Gill in the shop in town was marvellous when I ordered something incorrectly online. Gill contacted me by phone and ensured my parcel was delivered to the uk. Thank you Gill”
