“Goodwill is absent of good will. The prices are not affordable, which the purpose of Goodwill. Items are donated so why do they insist on putting prices on items that are more costly than buying the item new, on sale? I asked about a price and the worker took it from me and walked into the back room. She came back and said they will price it tomorrow. Really? Someone can't take five seconds to put a price on the item? The woman then ignored me. 7031 Columbia Pike in Annandale is the store I went to and will not return. Such a shame how their services have drastically declined while their prices have skyrocketed. Someone needs new leadership.”
“This Goodwill, 1099 E Oakland Park Blvd, Oakland Park, FL 33334, is one of the worst Goodwills I know. It started with the laziness and rudeness of the employee who was supposed to help the donors and didn't. Also the incompetence of the manager. I advise you NOT to go to this Goodwill. They are disrespectful and ungrateful to people who only want to do good. Make donations.”
“My son went to Goodwill today to find some work clothes... He made the following observations and took action... I am proud of My Son for his efforts to his fellow man:
Ryan Muncy What seems like a fitting place to post this as this is my question to you goodwill industries.
What are you doing for others?
I was just in one of your stores and was witness to a def, mute boy who had a clothing voucher
This boy had an aid worker with him he had just been dropped off by his parents at a shelter with the clothing he had on .
jeans that looked to be too small, no socks some worn out shoes, and a food stained t shirt .your employee took the time to explain to the aid worker that the jeans he had picked out from your store the t shirt he had picked out and 2 sweatshirts were not covered by the clothing voucher because of the color of the tags on these items also the boots he had picked out that were some worn Stanley workboots that were priced at 17.99 they arent even $30 new by the way were not covered by the voucher as you might imagine a person who can't really hear and can't speak takes the time to pick things out just to have an employee at your store tell his aid worker he can't have these things he was obviously in need ,isn't this what you are here for ,to help people in need.
I find it shameful that your store a non for profit that sells donated items cannot help someone like this boy so instead I bought him the shirts and the jeans I spent a grand total of 21.69 and that is the last money I will ever spend in a goodwill store your CEO can make bonuses bigger then my years salary but you can't even afford to help a kid with some donated clothing shame on you and shame on your employees.
And just so you know I will be posting something similar to this on my Facebook wall I wonder how long it will be before enough people see this one story and begin to feel the same way I now do toward your stores ,your company, and your upper management. MAKE THIS GO VIRAL.......”
“I would like to stay anonymous due to fear of retaliation as I’m still receiving services through Goodwill case management. For the last 3-4 weeks my case manager Maria Rodriguez and her lead Nessa have been so disrespectful and degrading to me. I’m a domestic violence survivor and I suffered from really bad PTSD from that. The way I have been treated by Maria and Nessa has been so degrading, the way they talk down to me because of my past has made me relive that abuse. I have been through Goodwill services in the past and never been treated like this. Isn't Goodwill’s mission to help people that need it and that are really trying to do better for themselves? I know there’s others that have gone through this with them but are too scared like myself to say anything because of retaliation. I do have to say that during all this there has been one person that from the beginning during my Intake appointment has treated me with so much respect and has help me out more then my case manager. Ms Dora and the team that works with her never judged me or degraded me in anyway. Ms Dora has been one of the most caring person I have ever meet and tries so hard to help others. I have seen it. Goodwill needs a lot more people like Ms Dora she is the definition of Goodwill mission.”
“This organization as a whole can not be trusted. Right down to the employees. Use to shop in stores for years and that went to hell. Tried online which I never thought was a worse experience. No accountability across the board. More lost items, electronics that don't work, or their fall too is abandoned. You are actually better shopping with ebay where as a buyer you are covered in the event of fraud which seems to be common place with this organization. Just look at their Better Business Report where there is 10% resolved issues out of 100%. That pretty much says it all. What is abandoned is any morals anyone must have to work for this place. "Putting people to work" on the backs of others. That should be their moto. I'm surprised they haven't been shut down yet.”
“I've been a good worker and got treated poorly then got chosen over a lazy employee, I've always shown up on time and early at times then I get fired out of nowhere because I "slammed" a door at someone who was threatening me then getting in my face, I told hr that I wasn't comfortable and safe in my work environment then few days later I got called to be fired, I don't know what I did to deserve this but I've been working there since August.”
