Man Crates Reviews

Name: Man Crates
Address: 2694 Middlefield Road, Suite F, Redwood City
Rating: 2.03

2.0 Rating 40 Reviews

20 %

of reviewers recommend Man Crates

Company Reviews

Questions

Metrics

2.0

Based on 40 reviews

Shipping & Delivery
Delivery Methods	Courier
On-time Delivery	Greater than 46%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

8669027260

Email:

chris.selden@mancrates.com

Location:

2694 Middlefield Road, Suite F
Redwood City
94063

Write Your review

Tell us how Man Crates made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I faced a tough situation when my account got blocked following a withdrawal request. I was concerned about losing my investment. Thankfully, Mrs. Mercy and her team provided excellent support. They kept me informed, worked fast, and helped me recover my money without any issues”

Man Crates 1 star review on 8th July 2025

Helpful Report

Posted 3 weeks ago

Helpful Report

Posted 3 weeks ago

“We have been ordering from this company for years, but it has changed. I ordered a crate on the 9th for my son in law's first father's day, but the shipping updated to say it would be getting there a day after. It still did not come, the crate ended up 5 days late and customer service was rude and could care less. Never again.”

Helpful Report

Posted 1 month ago

“For Christmas I received the man crate jerky box. It is terrible The meat is like leather and has no flavor. Don't waste your money.”

Helpful Report

Posted 6 months ago

“75.00 for a cardboard box full of beef jerky. No crate, nothing special, just a cardboard box with maybe 20.00 of jerky in it. I do not recommend. 7/11 and a local UPS store would be better.”

Helpful Report

Posted 7 months ago

“Ordered the taco making crate as a Christmas gift. Had them gift wrap it. It arrived and the odor was overwhelming. I opened the package and found the taco sauce bottles had broken and had soaked the wooden crate and interior box and items. Everything inside was soaked; it was all covered. Called Mancrates and they said they would send a replacement and they did not want this one back. I told them it was all unusable and sent pictures. I had to throw it away, the entire thing. The new one arrived and all they sent was the sauces, they did not replace the kit as promised. The other crate was ruined, soaked in sauce and all the other items were also covered. I paid extra for the wrapping. Then all they send is 2 bottles of sauce. The crate, all the other items, the wrapping; I'm just out for. No refund, nothing. This is the second year in a row we had issues and this one is ridiculous. Beware, do not use this company.”

Helpful Report

Posted 7 months ago

“Don't order from this company! I made a mistake on my order which was placed after business hours. I immediately sent a email to their order contact listed on their website. I didn't hear back during the day about it so I called them. The support representative I talked to said sorry, nothing we can do about it now because you waited all day. I said, "I didn't wait, I sent you a email literally 5 minutes after placing my order." She replied "Ya, we're like super busy and having a hard time keeping up with emails, chats and phone calls." I said, "Respectfully, not my problem that you're understaffed or whatever the issue is." She replied simply, "Apologize, nothing we can do." What a horrible company. I'll simply deny shipment so they can eat the cost both ways and have the credit card company return my money. So stupid!”

Helpful Report

Posted 7 months ago

“They sent a product that did not match the description and because I didn't get around to making until 90 days after it arrive so I didn't know til then, they refused to make it right.”

Helpful Report

Posted 8 months ago

“Do not order from this company! I ordered the steak crate for my sons birthday, he never received it, kept telling me out of stock for weeks! I finally had to cancel the order to get my money back. Very disappointed”

Helpful Report

Posted 1 year ago

“Do not order from these people. Ordered over three weeks ago for a very special 50th birthday. Inquired about my order as it did not arrive on the day picked. They blame fed ex even though the tracking number was just created, after my inquiry. Now I have to scramble to try and have a gift delivered for the birthday so it doesn't look like I forgot. $100 down the toilet. Zero resolution and wasted money. So disappointed.”

Helpful Report

Posted 1 year ago

“I ordered a gift for my husband on Jan 30th for Valentine's day. It said it would arrive by February 4th. I than got an update 3 days before Valentine's day saying it wouldn't be delivered until February 16th. What is the point in planning ahead if the company is going to mess it up. I than went to their website and their advertising how if you order by Friday the 11th they will get the item to you by Monday. Well that's funny since they can't get the item I ordered on time. Worse company ever! Now I have to scramble to find him another gift. I ended up cancelling the order I placed because I don't need it after Valentine's day.”

Helpful Report

Posted 3 years ago

“I am now furious with my mancrates experience. I just returned home to find the decanter had leaked all over my kitchen counter. Leaked in to my mail, sentimental items, in to the directions for the itself, and on the knife making kit. I was already struggling to like the company after having to make two separate orders instead of buy one, get one 50% off. Two separate orders, two separate shipping and now, two separate disasters. I will not recommend or order from them again. I had read a few other reviews that had leaking decanters and was skeptical. However, I went ahead and shelled out almost 300 with shipping, going off the good review of customer service. I left a message and will update my review if I do receive (or do not) receive an acceptable response.”

Helpful Report

Posted 3 years ago

“READ THIS REVIEW-I ordered Wednesday. of Father’s Day week. Father’s Day was Sunday so I picked Saturday delivery. Saturday came and it says fedex delayed to Sunday. All day I wait for it but it doesn’t come. Sorry husband no gifts for you! Here it is Monday at 3:30 pm and nothing. I track my package and it says expect on Tuesday. This is bad business! If you cannot get it delivered and need us to pay more than charge it. It was supposed to a fedex guaranteed delivery on Saturday the 19th. Man crates needs to fix this issue. I will update if I ever see it.”

Helpful Report

Posted 4 years ago

“The company is a gimmick: nothing more than some cheap but still expensive way of trying to convince weak men that they know what true high quality craftmanship and tools are. Anyone who would buy this for a man who works in a garage or shop is wasting their money. For the knife making crates--the steel used for the blades is not a good choice, its usually cheap steel that dulls after not long. It's fine for a kitchen knife but any sort of survival knife would be useless after a short while. Even the tools that come in the kits are cheap and seem very poor quality. Examples are the bench vises and rasps they send with their kits-very low quality metals and steels used. A real man would be far better off using his own tools to complete the kit, and whoever is buying this crate for him would be better off saving their money. This company must spend far more on advertising and decorating their cardboard boxes than they put into the actual quality of items they send to "men." Save your money please and spend it on a quality gift for the person in your life.”

Helpful Report

Posted 4 years ago

“I ordered the $40 Easter Eggs with jerky. 3/6 if the packages were open and one came disgustingly moldy. They refused to refund my order.”

Helpful Report

Posted 4 years ago

“I was supposed to receive my SO Valentine's gift February 13th. Shipping was delayed until the 14th. Ok cool.... it's now been delayed 4 times... it's now February 17th with nothing... talked to both shipping company and man crates. Promised a call back. Completely sucks expecting a gift for valentine's day and nothing... then I can't even get a response after addressing the issue... complete bummer.”

Helpful Report

Posted 4 years ago

“Ordered in January for Valentines Day. I requested it to arrive on Feb 13th. When I called 2/13 they told me it would arrive Monday Feb 15th. So much for Valentines day. Their only response is they sent it Feb 8th and it should have arrived by FedEx had weather related issues. Seriously!? They should have sent it earlier knowing there were weather delays across the US.”

Helpful Report

Posted 4 years ago

“I ordered a crate for a Valentine’s gift for someone in a different state. I paid extra for 2 day shipping. They mailed the gift to my billing address, instead of the shipping address I had provided (same shipping address listed in my confirmation/notification of being shipped email).”

Helpful Report

Posted 4 years ago

“WARNING! Order did not arrive when promised. Tracking now indicates that my order arrival date is “pending.” Contacted customer service and have not received a response. I regret ordering from this company and encourage others to not to as well.”

Helpful Report

Posted 4 years ago

“They say you can “Pick your delivery date” WRONG! Crates are TINY! I bought my husband a jerky crate for his birthday. I picked a delivery date during the week so my husband wouldn’t be home. The Sunday before we were sitting in the garage and all of a sudden the Federal Express guy shows up and drop the package off in our garage. My husband went to go pick it up and lo and behold the package has “Man Crates” packing tape all over the outside. He knew what it was immediately. To save grace, he acted like he didn’t. I grabbed the box and took it upstairs to open it. I also paid for the “Doom Tape” to be wrapped outside the box. It was just one layer of duct tape around the box. Which would have been OK except or the corners weren’t sealed and he could just grab it and rip it off. Not worth the $10 I paid. Total let down for the money.”

Helpful Report

Posted 4 years ago

Man Crates is rated 2.0 based on 40 reviews